Job Summary
As a customer-focused role, this position is responsible to provide efficient services and attending to all guests professionally in accordance to the standards set out by the Company, and to assists with smooth daily operational activities in the TWG Salon & Boutique.
Reporting to the Store Manager, this position will be situated in the Tea Salon & Boutique and is required to follow the weekly duty roster as planned out by the Store Manager.
Job Descriptions
Responsible for offering a friendly and efficient services to all guests
Process guests orders to ensure that all items are prepared and served promptly
Assists in setup and clear down of the front and back of Salon & Boutique operations
Ensure food safety regulations are followed as according to NEA’s policy
To ensure neatness and cleanliness of service ware
Promote and sell our range of products and food and beverage items to walk-in customers
Attending to customers’ needs, complaints and enquiries
Provide guests with gift wrapping service in accordance to TWG Tea Company’s standards
Receiving and checking the inventory of goods and supplies
Handling of cash, POS system, and report of take-in-cash when on duty
Outlets
ION
Takashimaya
Marina Bay Sands
Swissotel
Raffles City
Airport (Transport provided for opening shift and closing shift)
Welfare & Benefits
Meal Allowance
Monthly Incentives
Birthday Incentives
Staff Discount
Festive Gifting
Medical Benefits
Requirements
Minimum 2 to 3 years of experience in F&B / Retail Operations, preferably in luxury goods industry
Pleasant and well-groomed
Welcoming personality
Good communication and interpersonal skills
Hands-on and customer-focused role, hence we require someone with drive, efficiency and assertiveness
High initiative and positive attitude
5 days’ work week, including weekends/public holidays
Attractive remuneration package with salary that commensurate with relevant experience.
Please upload or send in a detailed RESUME indicating reasons for leaving, last drawn salary, expected salary and date of availability in MS Word/PDF format to:
Only shortlisted candidates will be notified.
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