Responsibilities:
- Installation/commissioning activities and on-site training to customers.
- Troubleshooting and site service to customers by ensure that the product is operational.
- Handles diesel generator sets by supporting departments in terms of service and training.
- Ensures all technical and training documents are up-to-date.
- Provides specific training to distributors/dealers for service/troubleshooting skillsets.
- Maintain close relationship with customers to ensure the issue is resolved.
- Provides technical assistance on factory test of special projects
- Investigates root causes of failures and recommend solution
- Handle customer on the warranty issues from technical aspect
- Performs any other service and training duties as and when assigned
Requirements:
- Diploma/Degree in Mechanical/Electrical with 5 years of relevant experience.
- Ability to travel in APAC/ SEA Region when required.
- Knowledge in power generation products is preferred
Interested applicants, send in your updated resume by clicking Apply Now.
Lin Weikang
EA Personnel No: R
EA License No: 23C1894