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Urgent! Field Service Engineer Job Opening In Singapore, Singapore – Now Hiring INTERTOUCH PTE. LTD.
Key responsibilities and accountabilities
Act as an escalation point for hotel support helpdesks and Network Operations Team.
Responds to tickets assigned to them via service desk and ensures effective resolution of faults within agreed SLAs.
Maintain regular communication with customers and internal staff for all faults assigned to them.
Occasionally provide telephone and email support to our clients and internal staff, as needed across the entire range of our services and solutions.
Working with carriers to achieve fault resolution
Occasionally provide technical support and solution design for our conference teams.
Perform site network, hardware installation, surveys and documentation.
Perform technical projects such as upgrades, new software releases, hardware swap outs as dictated by internal product development roadmap.
Perform regular maintenance of the backbone network, identifying and resolving issues where possible.
Document and log all activity and information using the defined tools and procedures.
Developing and writing detailed process and systems documentation
Maintain regular and consistent attendance and punctuality
Pursue personal development of skills and knowledge necessary for the effective performance of the role.
Always conduct themselves in a manner befitting the company's image.
Competency / Performance Drivers
Experience configuring and working with network devices (Cisco routers and multi-vendor switches)
Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS,
WAN Routing: BGP, OSPF, EIGRP, MPLS
Switching: VLAN config, VTP, Spanning Tree
Security: IPSec, VPN, Wireless encryption
MPEG compression and multicasting
Experience and competency at using and administering Linux/Unix/OS X operating systems
Configuring and troubleshooting wireless networks
Excellent interpersonal communication and customer service skills
Experience of data telecommunications products
Self-disciplined and motivated
Basic SQL experience, writing scripts and queries.
Experience of IPTV systems (specifically DVB and Satellite technology)
Security best practice/Firewall configuration and management/VPNs.
Experience with BASH scripting
Technical Expertise
Educated to minimum Degree level or equivalent
Minimum four years of experience in technical support or service related to IT / Telecoms
CCNA/CCIP Qualification held
Excellent English
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Unlock Your Field Service Potential: Insight & Career Growth Guide
Real-time Field Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Field Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9772 jobs in Singapore and 7957 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Field Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! INTERTOUCH PTE. LTD. is currently hiring and seeking a Field Service Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Field Service Engineer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at INTERTOUCH PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Field Service Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Field Service Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Field Service Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Field Service Engineer interview at INTERTOUCH PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the INTERTOUCH PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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