Overview
Who you'll be working for
Digital Payment Service
What requirements you'll need to be eligible
GCE ‘N’ / ‘O’ level/Diploma holderClass 2B License or Class 3 Driving license (Both minimum 2 years)Work on Weekends as per work schedule/overtime if requireA team player and able to work independently with minimum supervisionOn job training will be provided. What you'll be doing on the job
Support the preparation and deployment of terminalsSupport the retrieval and replacement of terminalsSupport fault call servicingPerform the configuration and download the parameter in accordance to the merchant’s requirementUpgrading of company terminals on-site.Briefing of Merchant on usage of company terminals, and queries by the merchant on the functionalities of the payment terminalsTroubleshoot and Service terminals on-site, including ECR connectivity issue, network related issue, and transaction errorOther ad-hoc duties as assigned by supervisors requirementsRole needs interaction with mandarin speaking merchants, proficiency in mandarin will be an advantage