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Urgent! Field Support Specialist Job Opening In Singapore, Singapore – Now Hiring Singtel

Field Support Specialist



Job description

At Singtel, webelieve in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*.

Together, let’s create a brighter digital future for all.

*Awarded at the HR Fest Awards .

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow.

We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers.

We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals.

Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways

Make an Impact by:

  • Conducting site survey and visit, to understand customer needs, existing infrastructure and propose a home solution for customer.

    The solution may comprises of connectivity (eg wired, fibre, wireless), services (eg broadband, TV, voice, home automation (eg smart home), security services) that meet the customer needs.

  • Preparing accurate quotations and liaise with partners to schedule project activities, ensuring efficient resource allocation and timely completion.

  • Monitoring project progress, ensuring deadlines are met, and proactively make necessary adjustments or changes to maintain project timelines.

  • Overseeing the installation, setup, and commissioning of network cables, broadband, TV, and digital voice services, ensuring proper configuration and optimal performance

  • Attend onsite and resolve the customer technical fault.

  • Gathering logs and information and coordinate with the respective stakeholder to ensure resolution is achieved within the agreed timeframe.

  • Shareing of root cause, recommend good practises and preventive measures.

  • Being the SPOC (or service manager) for VVIP on their technical query or fault reporting channel.

  • Managing clients' expectation, sentiment and handle unfavorable situations with tact, empathy, and professionalism.

  • Conducting extensive testing on the recently introduced equipment, product, and services.

  • Evaluating the appeal made by the partner regarding the request for a repeated visit.

  • Skills for Success:

  • Diploma certification in Engineering preferable in Telecommunication or Info-communications Technology.

  • Preferably 2 years working experience.

    Fresh grads may apply

  • Good understanding of the technical knowledge in data communication (wired, wireless), internet security and home automation.

  • Possession of a Class 3 driving license or owns a private vehicle would be an advantage.


  • Good communication skills, tactful, keen to learn and a team player.

  • Are you ready to say hello to BIG Possibilities



    Take the leap with Singtel to unlock new opportunities and accelerate your growth.

    Apply now and start your empowering career!


    Required Skill Profession

    Computer Occupations



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      Unlock Your Field Support Potential: Insight & Career Growth Guide


    • Real-time Field Support Jobs Trends in Singapore, Singapore (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Field Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6157 jobs in Singapore and 5237 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Field Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Field Support Specialist Job?

      Great news! is currently hiring and seeking a Field Support Specialist to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Singtel adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
    • What Is the Average Salary Range for Field Support Specialist Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    • Interview Tips for Field Support Specialist Job Success
      Singtel interview tips for Field Support Specialist

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Singtel's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
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      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Field Support Specialist interview at Singtel, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Singtel's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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