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Finance Compensation Credit Controller
role at
Prudential Assurance Company Singapore
The role is responsible for the recovery on debt due from distribution partners.
The role reports to Lead, Finance Compensation.
The primary function of a Credit Controller is debt management of active and terminated arrangements, where judgement calls and decision making are required – ultimately managing all money borrowed or owed to our business.
A Credit Controller will handle the collection of finances and the resolution of queries, aging reporting, managing dispute/discrepancies and risk of credits.
It is also the responsibility of a Credit Controller to manage debt recovery protocol, which if the partner has paid late or missed payments could involve coordination with various internal parties, propose stop-gap measures or undertaking legal action, and engagement of a debt recovery agent at worst dealing with bankrupt businesses to negotiate recovery of funds.
Setup and lead the credit control committee with proper Term of Reference document.
It is vital that a Credit Controller builds and maintains close links internally such as DSS, PD, legal, Compensation team, to ensure smooth running of accounts and encourage timely recovery of payments.
The role is also responsible for strategizing the team’s proposition in supporting business needs.
It is the team’s esteem responsibility to alert management of any potential issue and risk that could potentially impact the company unfavorably in the scope of duties.
Job Description
Review Sales force application
Checking document submitted on credit ratings with banks/credit bureau
Concurring the approval of the application, raise alert should there be abnormality, document the exceptional/deviation for clearance of respective party
Setting up the terms and conditions of a recovery plan
Timely and effective collection of all debts and payments
Negotiating repayment plans
Maintaining contact with all stakeholders to ensure documents are clear for recovery/payment
Resolving queries both internally and externally around outstanding debts
Posting of payments to accounting systems, robust filing mechanism
Providing accounts information to internal departments/audit
Participate in, contribute to and risk assessment of all initiatives relating to financing schemes, advances, incentive or any other compensation scheme that may result in debt recovery
Continuously review the operating model to ensure the process remains relevant, update SOX, SOP, policy etc
Support the overall team processing for fortnightly payment processing as the review
Any other assigned tasks
Who We Are Looking For
Competencies & Personal Traits
Ability to establish and maintain good relationships, both internally and externally at all levels.
Collaborate well, open communication and sharing of ideas and best practices as well as work independently
Ability to reconcile complex accounts and have excellent attention to detail, problem solving
Inquisitive on the wide spectrum of innovative ways the Company operates its operating models, scheme, incentive etc
Pleasant personality, calm, courteous, confident manner to handle potentially uncomfortable conversations
Strong ability to work well and quickly adapt to changes in a challenging and dynamic environment
Thinking outside the box
Working Experience
At least 5 years working experience in Finance, credit control/AR position
Operational role preferably in financial industry in Singapore
Qualifications
Degree in Accounting/Business Admin
Prudential is an equal opportunity employer.
We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.
We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location.
We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
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