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Urgent! Flagship Floor Manager (ION Orchard) Job Opening In Singapore, Singapore – Now Hiring COS
Talent Acquisition Partner | MBA, IHRP-CP
As a Floor Manager you’re be at the forefront of creating excellent customer experiences that go beyond the expected.
With a passionate and dedicated team by your side, you will lead with energy and purpose—setting the tone for a store environment that’s not only welcoming and inspiring but also drives results.
Your leadership ensures every customer journey feels personal, genuine, and memorable, while your focus on service and operational excellence helps bring the brand to life on the shop floor.
Responsibilities
Deliver a high level of customer service through expert styling advice, strong product knowledge, and an engaging store experience
Analyse sales data and collaborate with the Store Manager to maximise department performance
Lead and motivate a team of Sales Advisors to consistently achieve service and presentation standards
Support recruitment efforts and ensure effective onboarding and training for new team members
Identify and nurture future talent, contributing to development plans that support team progression
Oversee daily store operations, ensuring efficiency and alignment with brand standards
Act as a brand ambassador, consistently delivering the best possible experience for every customer
Step into the role of Store Manager when required, ensuring continuity in leadership and performance
Qualifications
Customer-Focused: You genuinely enjoy engaging with customers and lead by example in delivering outstanding service.
Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers.
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
Excellent Communication: Clear, confident, and empathetic in both customer and team interactions.
Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to deliver high service standards.
Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve.
Analytical Thinking: Developed a solid understanding of key retail KPIs and how to use them to drive performance.
Adaptability & Flexibility: Embraced change and responded quickly to customer feedback, stock levels, and operational updates.
Operational Excellence: Maintained high standards in store presentation and operations, contributing to positive customer feedback and increased sales.
English language skills to communicate with customers and internal stakeholders
Additional Information
This is a
full-time
position of
38 hours
per week.
You will be based in Singapore.
We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities.
As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online.
Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
You can read more about our H&M Incentive Program here.
Additionally, you can also enjoy the following benefits:
Medical Benefits
Inclusion & Diversity
At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation.
We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences.
This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.
That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.
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Unlock Your Flagship Floor Potential: Insight & Career Growth Guide
Real-time Flagship Floor Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Flagship Floor in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 121 jobs in Singapore and 107 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Flagship Floor roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! COS is currently hiring and seeking a Flagship Floor Manager (ION Orchard) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Flagship Floor Manager (ION Orchard) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at COS adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Flagship Floor Manager (ION Orchard) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Flagship Floor Manager (ION Orchard) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Flagship Floor Manager (ION Orchard) interview at COS, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the COS's products or services and be prepared to discuss how you can contribute to their success.
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