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Urgent! Food Service Operations Manager Job Opening In Singapore, Singapore – Now Hiring PRIMARIUS CORPORATE SERVICES PTE. LTD.

Food Service Operations Manager



Job description

Key Responsibilities:

Operational & Service Management:

  • Oversee daily food service operations, ensuring smooth workflow and timely service.

  • Develop and enforce standard operating procedures (SOPs) for kitchen and service areas.

  • Ensure food quality, presentation, and portion control meet company and regulatory standards.

  • Monitor and maintain food safety, sanitation, and hygiene compliance (HACCP, FDA, local health codes).

  • Manage food preparation and service to optimize speed and efficiency.

Staff Leadership & Training:

  • Hire, train, and supervise kitchen and front-of-house staff.

  • Schedule and assign shifts to ensure adequate coverage during peak hours.

  • Conduct performance evaluations and provide ongoing coaching and feedback.

  • Foster a positive work environment that promotes teamwork and efficiency.

Customer Service & Quality Assurance:

  • Ensure excellent customer service and handle customer complaints promptly.

  • Monitor customer feedback and implement service improvements.

  • Work with chefs and service teams to enhance menu offerings and service experiences.

Inventory & Cost Control:

  • Oversee food purchasing, inventory management, and stock control to minimize waste and costs.

  • Develop budgets and monitor financial performance, including cost control and revenue growth.

  • Negotiate supplier contracts and maintain good relationships with vendors.

  • Implement portion control and waste reduction strategies.

Compliance & Safety Management:

  • Ensure adherence to all food safety, hygiene, and workplace safety regulations.

  • Conduct regular health and safety audits and staff training.

  • Stay up-to-date with industry regulations and implement necessary changes.

Technology & Process Improvement:

  • Utilize POS systems, digital ordering, and inventory management tools.

  • Analyze operational data to improve efficiency and service speed.

  • Implement innovative food service trends and customer engagement strategies.

Qualifications & Skills:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).

  • Proven experience in food service management, restaurant operations, or institutional dining.

  • Strong leadership, organizational, and problem-solving skills.

  • Knowledge of food safety regulations (HACCP, ISO).

  • Excellent communication and interpersonal abilities.

  • Ability to work in a fast-paced, high-pressure environment.

  • Proficiency in restaurant management software, POS systems, and scheduling tools.


Required Skill Profession

Other General



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