Job Summary
We are seeking a skilled and detail-oriented Operations Specialist to oversee the production of high-quality frames and ensure seamless delivery to our valued clients.
This role requires a hands-on individual who excels at managing the entire lifecycle of framing production, from fabrication to final delivery, while maintaining exceptional quality standards and client satisfaction.
Key Responsibilities
Frame Production Management
Fabricate and assemble frames tailored to individual client specifications and adherence to quality standards.
Maintain and operate production tools and equipment safely and efficiently.
Quality Assurance
Conduct thorough quality checks on finished frames to ensure accuracy and craftsmanship.
Address and resolve any production or delivery-related issues promptly.
Inventory and Material Management
Monitor stock levels of framing materials and coordinate with suppliers for replenishments.
Ensure proper storage and handling of materials to minimize waste and damage.
Team Collaboration
Work closely with team members across departments to ensure smooth operations and efficient workflow.
Provide feedback and suggestions for process improvements.
Delivery Coordination
Plan, schedule, and execute deliveries to ensure timely and secure transportation of finished frames.
Communicate with customer service team regarding delivery schedules and special requirements.
Customer Interaction
Assist clients with inquiries regarding frame customization and delivery services.
Uphold a high level of professionalism and responsiveness in all client interactions.
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