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Urgent! Fraud Prevention Analyst Job Opening In singapore, Singapore – Now Hiring Interactive Brokers

Fraud Prevention Analyst



Job description

Responsibilities

  • Pro-active handling of client exceptional inquiries via call backs - verbal and video client verification;
  • Handling escalations of client inquiries pertaining to IBKR’s security system via tickets;
  • Problem management with focus on security protocols and practices;
  • Handling escalations of suspicious client activity or behavior to IBKR's security team.
  • Qualifications and Skills:

  • 2+ years experience in an information or fraud prevention role with application security
  • BSc in STEM areas (Science, Technology, Engineering and Mathematics
  • Good mastery of Windows and/or macOS computer systems and basic office applications
  • Experience and advanced user knowledge of both iOS and Android smart phone operating systems
  • Languages: Good English and Mandarin.

    Any additional language is a plus.
  • Analytical approach to problem solving
  • Organized, practical, good attention to detail
  • Excellent communication (spoken and written) and interpersonal skills
  • Ability to engage and maintain a conversation with clients
  • Ability to build rapport, handle objections and actively steer communications with the goal to collect required information and assist
  • Ability to learn and adapt to new information and technology platforms
  • Navigating multiple computer applications while interacting with clients
  • Personality: Self-confident, open, extroverted, flexible and able to work independently in a team-oriented environment
  • Company Benefits & Perks

  • Competitive Salary, annual performance-based bonus and stock grant
  • CPF Contributions
  • Excellent medical insurance, including dental, specialist and in-patient
  • Competitive package of Annual Leave
  • Daily lunch ordered in house with fully stocked kitchen
  • Modern offices with multi-monitor setups
  • Corporate discount on selected fitness centers
  • Great work life balance
  • Unique opportunity to gain exposure to global financial products, markets and clientele
  • Opportunities for career progression and job scope expansion in a global company with growing local presence
  • Hybrid work arrangement role permitting

  • Required Skill Profession

    Financial Specialists



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      Unlock Your Fraud Prevention Potential: Insight & Career Growth Guide


    • Real-time Fraud Prevention Jobs Trends in singapore, Singapore (Graphical Representation)

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    • Are You Looking for Fraud Prevention Analyst Job?

      Great news! is currently hiring and seeking a Fraud Prevention Analyst to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Interactive Brokers adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
    • What Is the Average Salary Range for Fraud Prevention Analyst Positions?

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    • Interview Tips for Fraud Prevention Analyst Job Success
      Interactive Brokers interview tips for Fraud Prevention Analyst

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Interactive Brokers's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Fraud Prevention Analyst interview at Interactive Brokers, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Interactive Brokers's products or services and be prepared to discuss how you can contribute to their success.

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