Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Fraud Team Lead.
Singapore Jobs Expertini

Urgent! Fraud Team Lead Job Opening In Singapore, Singapore – Now Hiring StarHub



Job description

Fraud Team Lead

Assistant Manager – Fraud


As a Fraud Team Lead (Assistant Manager), you will play a critical role in leading the fraud prevention and investigation team within our fast-paced Telecommunications and Technology environment.

Your responsibilities include overseeing fraud detection operations, conducting in-depth investigations, identifying fraud trends, and implementing mitigation strategies.

You will also collaborate cross-functionally with departments including Customer Service, Finance, Legal, and Technology to protect the company from internal and external fraud risks.

Responsibilities:

  • Supervise and mentor the fraud analysis team, ensuring effective monitoring and investigation of potential fraud cases.

  • Monitor daily fraud alerts and suspicious activity across customer accounts, billing systems, SIM provisioning, and digital services

  • Conduct thorough investigations into complex fraud incidents, including subscription fraud, identity theft, account takeovers, and roaming fraud

  • Collaborate with network operations, customer service, and security teams to implement fraud detection controls and fraud prevention measures.

  • Stay informed about emerging telecom fraud trends, scams, and techniques used by fraudsters.

  • Develop and refine fraud detection rules, systems, and processes using analytics and fraud management tools.

  • Drive continuous improvement in fraud operations through automation, training, and best practice sharing.

  • Coordinate with legal and compliance teams to ensure fraud mitigation aligns with regulatory standards.

  • Prepare detailed reports on fraud trends, case investigations, and remediation efforts for senior management.

  • Support the development of customer awareness campaigns on fraud prevention

  • Qualifications

  • Bachelor’s degree in finance business, Information Technology, or related fields.

    Advanced certifications (e.g., CFE, CFCS) are an advantage.

  • 4 to 6 years of experience in fraud detection and prevention preferably within the telecommunications or technology sector.

  • At least 1–2 years of leadership or team management experience.

  • Strong knowledge of telecom fraud typologies (e.g., SIM fraud, subscription fraud, interconnect fraud).

  • Familiarity with fraud monitoring tools, billing systems, and analytical platforms.

  • Familiarity with regulatory standards and compliance related to telecom fraud.

  • Strong analytical and investigative skills; ability to interpret complex data to make informed decisions.

  • Excellent stakeholder management and communication skills.

  • High level of integrity and ability to manage sensitive information discreetly.

  • Proven ability to work under pressure and manage multiple priorities in a dynamic environment.

  • Required Skill Profession

    Financial Specialists



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Fraud Team Potential: Insight & Career Growth Guide


    • Real-time Fraud Team Jobs Trends in Singapore, Singapore (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Fraud Team in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1656 jobs in Singapore and 1469 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Fraud Team roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Fraud Team Lead Job?

      Great news! is currently hiring and seeking a Fraud Team Lead to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at StarHub adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
    • What Is the Average Salary Range for Fraud Team Lead Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Fraud Team Lead?

      Key qualifications for Fraud Team Lead typically include Financial Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Fraud Team Lead?

      To improve your chances of getting hired for Fraud Team Lead, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Fraud Team Lead Job Success
      StarHub interview tips for Fraud Team Lead

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the StarHub's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Fraud Team Lead interview at StarHub, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the StarHub's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Fraud Team Lead Positions

      Setting up job alerts for Fraud Team Lead is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!