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Freelance Zendesk Expert - AI Trainer Job Opening In Singapore, Singapore – Now Hiring Mindrift


Job description

This opportunity is only for candidates currently residing in the specified country.

Your location may affect eligibility and rates.

At Mindrift, innovation meets opportunity.

We believe in using the power of collective intelligence to ethically shape the future of AI.

GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills.

What we do

The Mindrift platform connects specialists with AI projects from major tech innovators.

Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.

About the Role

GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills.

If you join the platform as an AI Tutor in Zendesk, you’ll have the opportunity to collaborate on these projects. 

Although every project is unique, you might typically:

  • Review pre-generated intents and transform them into a logical sequence of agent steps;
  • Define a test case: dialogue flow (user request, intermediate steps, agent’s final response);
  • Create a Golden Path: the optimal sequence of tools the agent should invoke;
  • Write User Agent instructions to ensure consistent and correct automated behavior.

How to get started

Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule.

From coding and automation to fine-tuning AI outputs, you’ll play a key role in advancing AI capabilities and real-world applications.

Requirements

  • You hold a Bachelor’s or Master’s Degree in Business Administration and/or any relevant area.

  • You have a minimum of 3 year of professional experience, including Zendesk admin/configuration:
    • Setting up ticket forms, triggers, macros, and automation;
    • Managing groups, roles, and permissions;
    • Configuring multiple departments or business units within a single Zendesk instance (multi-brand / multi-department setup).
  • Your level of English is advanced (C1) or above.
  • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines.
  • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge.

Benefits

Why this freelance opportunity might be a great fit for you?

  • Get paid for your expertise, with rates that can go up to $42/hour depending on your skills, experience, and project needs.
  • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.
  • Work on advanced AI projects and gain valuable experience that enhances your portfolio.
  • Influence how future AI models understand and communicate in your field of expertise.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Freelance Zendesk Potential: Insight & Career Growth Guide


Real-time Freelance Zendesk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Freelance Zendesk in Singapore, Singapore, highlighting market share and opportunities for professionals in Freelance Zendesk roles.

490 Jobs in Singapore
490
417 Jobs in Singapore
417
Download Freelance Zendesk Jobs Trends in Singapore and Singapore

Are You Looking for Freelance Zendesk Expert AI Trainer Job?

Great news! is currently hiring and seeking a Freelance Zendesk Expert AI Trainer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mindrift adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Freelance Zendesk Expert AI Trainer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Freelance Zendesk Expert AI Trainer?

Key qualifications for Freelance Zendesk Expert AI Trainer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Freelance Zendesk Expert AI Trainer?

To improve your chances of getting hired for Freelance Zendesk Expert AI Trainer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Freelance Zendesk Expert AI Trainer Job Success

Mindrift interview tips for Freelance Zendesk Expert   AI Trainer

Here are some tips to help you prepare for and ace your Freelance Zendesk Expert AI Trainer job interview:

Before the Interview:

Research: Learn about the Mindrift's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Freelance Zendesk Expert AI Trainer interview at Mindrift, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mindrift's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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