Job Specification
Contract Duration: 2 years subject to extendable/convertible
Working Hours: 08.30am – 6.00pm (Monday to Friday)
Location: 2 Kallang Sector
Salary: $ mth completion bonus for every 1 year completion
Job Description
L1 Counter Duty:
Setup of counter prior to opening and closing of counter at the end of the day
Greet, welcome and manage visitor queue
Verify guest has a genuine meeting prior to registering entry into Building
Liaise with Corp Security and Concierge Team for the registration of guests and handling of difficult guests
Company point of contact to internal staff (contact host/SPS Customer Manager (on public enquiries).
Manage logistics such as putting out umbrella/umbrella sleeves during wet weather and replenish stationery
Process pre-registration and liaise with requestors on the collection of v-passes
Record any L1 incident in shared drive
Daily records of v-passes
L2 Counter Duty:
Setup and closing of counter
Ensure directory panels and meeting room booking panels are in working condition
Direct visitors to meeting rooms
Attend to meeting room users' requests
Conduct meeting rooms checks to ensure cleanliness and facilities (AV & Equipment and lighting) are functioning
Upkeep incident log and liaise with FM/ITD to rectify rooms facilities
Address Lost and Found enquiries and upkeep records
Manage equipment for loan (whiteboard, remote control, tablet, VGA & HDMI cables, adapter, Chairs/tables, and portable projector)
Replenish stationery and update stocks
Transact HQ Carpark documentation (return / collect decal)
Record daily meeting room bookings and incidents
Manage pedestal key logbook
Others:
Assist Escort Team in receiving guests, whenever required.
Assist in ad-hoc tasks, whenever assigned.
Job Requirement
· A customer-oriented mindset and the ability to provide excellent service and resolve issues are crucial.
· Ability to multi task, stay organized and work well in a team