Front Desk Administrator

Key Responsibilities:

• Handle phone, email, and WhatsApp enquiries professionally and promptly
• Schedule, reschedule, and confirm appointments using Plato clinic software
• Organizing and maintaining electronic and physical filing systems.
  
  
• Maintain a tidy, welcoming reception and waiting area
• assisting with the preparation and distribution of reports and documents.
  
  
• Liaise with therapists for scheduling
• Assist in maintaining clinic supplies

Requirements:

• Good command of spoken and written English necessary for the position
• Able to handle sensitive and confidential information with discretion
• Able to manage the pace of the job
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite (Word, Excel, etc)
• Proficiency in basic computer skills, including word processing and email
• Ability to multitasking and prioritizing tasks effectively
• Prior experience in an administrative role

Staff Benefits:

• Day off on Chinese New Year's Eve and Christmas Eve, if they fall on a working day
• 1 day of birthday leave
• Staff insurance coverage

Working Hours:

• Sunday & Monday: Off
• Tuesday to Friday: 10:00 AM – 7:00 PM
• Saturday: 8:30 AM – 3:00 PM