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Urgent! Front Desk and Admin Assistant/Executive Job Opening In Singapore, Singapore – Now Hiring INDIGO & CO@SG LTD.

Front Desk and Admin Assistant/Executive



Job description

Front Desk Responsibilities:

  • Provide courteous and professional frontline customer service for the counselling centre.

  • Manage appointments, including scheduling, sending reminders, and ensuring room bookings are accurate.

  • Serve as the primary point of contact for clients and therapists, addressing inquiries and concerns promptly and professionally.

  • Provide clients with information about services, pricing, and policies.

  • Ensure the room is prepared before each session, including refreshments, and maintain the cleanliness and neatness of the centre.

  • Collect payments and send the necessary information to the Finance Department, including the issuance and sending of invoices/receipts to clients.

  • Update the tracker for grants regularly.

  • Uphold confidentiality of both client and therapist information.

  • Perform any other ad-hoc duties as assigned.

Administrative Responsibilities:

  • Maintain and upkeep the office space, ensuring everything is in order.

  • Handle email and phone inquiries, forwarding them to the relevant person in charge.

  • Support the HR Manager in organising HR events and managing staff welfare initiatives for the organisation.

  • Oversee procurement of office supplies and items.

  • Assist with and participate in event preparation.

  • Perform any other ad-hoc duties as assigned.

Requirements and skills

  • Proven work experience as a receptionist, front office representative or similar role Customer service of at least 2 years , Previous experience in a similar role, particularly in a counselling, clinic or mental health setting.

  • Proficiency in Microsoft Office
  • Professional attitude and appearance
  • Good verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent customer service skills
  • Proficiency in Mandarin to effectively communicate with Mandarin-speaking clients.

  • An Executive-level position may be offered to candidates with more experience who can take on roles in finance administration.


Required Skill Profession

Other General



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    Unlock Your Front Desk Potential: Insight & Career Growth Guide


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