Salary:
Front Desk : Up to $3,500 (Commensurate based on experiences)
Customer Service / Call Centre : Up to $3000 (Commensurate based on experiences)
Working Days: 5 Days Work Week
Locations: East & West (Multiple openings)
Benefits:
- 5-Day Work Week (Work-life balance)
- Annual Performance Bonus
- Friendly and Supportive Team Environment
- Career Growth Opportunities
Job Responsibilities:
Call Centre/ Customer Service
- Handle incoming calls, emails, and messages from customers promptly and professionally
- Provide accurate information about products, services, and promotions
- Assist customers with enquiries, complaints, and service requests
- Log and update customer interactions in the system
- Coordinate with relevant departments to ensure timely issue resolution
- Follow up with customers to ensure satisfaction and service quality
- Maintain good customer relationships and uphold service standards
- Support administrative tasks related to customer service operation
Front Desk
- Greet and attend to walk-in visitors in a professional and friendly manner
- Answer incoming phone calls and handle general enquiries
- Manage appointment bookings, meeting schedules, and visitor registration
- Maintain a clean and organized reception area
- Receive, sort, and distribute incoming mail or deliveries
- Provide administrative and clerical support to various departments
- Assist in handling customer feedback and directing issues to the right personnel
- Ensure proper documentation and data entry for records and reports
Requirements:
- Good communication and interpersonal skills
- Customer-oriented with positive attitude
- Prior experience in customer service / front desk / call centre will be an advantage
To Apply, kindly click on the APPLY NOW button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Yong Pei Pei (R