Front Desk Reception Function
Contract Period:
1 January 2026 – 25 December 2026
Work Location:
Punggol Central, Singapore
Working Hours
Receptionist 1
- Mondays to Thursdays: 7:00 AM – 4:15 PM (inclusive of 45-min lunch break)
- Fridays: 7:00 AM – 3:45 PM (inclusive of 45-min lunch break)
- School Holidays: 8:00 AM – 5:00 PM
- Not required on Saturdays, Sundays, and gazetted public holidays
Receptionist 2
- Mondays to Thursdays: 8:15 AM – 5:30 PM (inclusive of 45-min lunch break)
- Fridays: 8:45 AM – 5:30 PM (inclusive of 45-min lunch break)
- School Holidays: 8:00 AM – 5:00 PM
- Not required on Saturdays, Sundays, and gazetted public holidays
Scope of Services
The personnel shall perform the following duties:
- Front Desk & Enquiries – Attend to incoming phone calls, enquiries, and deliveries promptly.
- Stakeholder Engagement – Greet and assist walk-in students, teachers, parents, vendors, and other stakeholders with care and empathy.
- Student Care – Assist unwell students and coordinate with stakeholders until the student leaves safely.
- First Aid & Sick Bay – Provide simple first aid, maintain the sick bay, and ensure adequate first aid supplies.
- Administrative Support –
- Perform office tasks using Microsoft Office (Word, Excel, data entry).
- Manage office supplies and run errands (e.g., Post Office).
- Parent Engagement – Call and liaise with parents on administrative matters (e.g., GIRO & Edusave applications, financial aid documents).
- Task Management – Prioritize urgent/important tasks and multi-task effectively.
- Reception Maintenance – Keep the General Office reception counter clean, tidy, and welcoming.
- Ad-hoc Duties – Support school operations, e.g., emergency exercises or other assigned tasks.
Training Requirement:
The awarded Contractor must arrange for the personnel to complete a Basic First Aid course with CPR + AED certification within the first 3 months of duty commencement (at Contractor's cost).
Qualifications & Skills
Experience:
- Minimum 2 years' experience in front desk reception duties.
- Prior front desk experience in schools (especially primary schools) is preferred.
Qualities:
- Strong communication and interpersonal skills.
- Proficient in reading, writing, and conversing in English.
- Warm personality with good customer service and telephone etiquette.
- Able to exercise initiative, work independently, and collaborate in a team.
Job Type: Contract
Contract length: 12 months
Pay: Up to $3,000.00 per month
Experience:
- front desk reception : 2 years (Preferred)
Location: