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Front Desk Supervisor Job Opening In Central Singapore Community Development Council – Now Hiring Craig Road Property Holdings Pte. Ltd.


Job description

What do we expect from you?

Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and Procedures.

How your day looks like?

  • Handle all guest queries and requests
  • Record all/any incidents that occur in the hotel, log and follow up with the Front Office Manager and/or Director of Rooms
  • Ensure that all potential hazards are reported immediately, addressed and followed through to ensure issues rectified
  • Know of all arrivals/departures and ensure guest names are used at all times
  • Know the current availability situation at any given time, and also future availability
  • Have complete knowledge of all hotel features and services including Food & Beverage outlets (menu, price range, promotions, opening hours), Business Center (facilities, charges), Spa/Gym (facilities, opening hours), etc
  • Be familiar with all hotel room types, numbers, layout, locations, rates
  • Be familiar with special packages, short & long-term promotions (hotel, outlets, spa), and pass on to Sales Department any possible leads which could develop into future business
  • Know the hotel ethos to assist with site inspections when requested
  • Manage upselling opportunities, email capture and other Front Office initiatives
  • Drive core values to positively impact both Employee and Guest Satisfaction scores
  • Represent and/or assist Front Office Manager in all necessary meetings, as required, to ensure effective inter-departmental communication
  • Maintain the ethos, brand integrity, core values and operational standards to ensure all Front Office areas are well maintained
  • Liaise with Front Office Manager on all issues/feedback raised in internal and external reports
  • Ensure all Front Office work areas (front and back of house) and equipment are clean and well maintained, and report defective materials/equipment to Front Office Manager
  • Monitor pre-registered arrivals and ensure all no shows are checked out and charged
  • Meet and welcome regular and VIP guests
  • Ensure Front Door entrance is covered and all arriving guest are greeted by our team members at all times
  • Ensure guest privacy and security, respecting confidential information and 100% compliance with Mondrian Singapore Duxton confidentiality policy
  • Ensure compliance with hotel credit policy and Standard Financial Procedures
  • Undertake and complete any special projects, tasks or other reasonable request by Front Office and/or Director of Rooms, and be available for emergency call out

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, wink, casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, outside the box; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Front Desk Potential: Insight & Career Growth Guide


Real-time Front Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Front Desk in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in Front Desk roles.

1005 Jobs in Singapore
1005
888 Jobs in Central Singapore Community Development Council
888
Download Front Desk Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for Front Desk Supervisor Job?

Great news! is currently hiring and seeking a Front Desk Supervisor to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Craig Road Property Holdings Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Front Desk Supervisor Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Front Desk Supervisor?

Key qualifications for Front Desk Supervisor typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Front Desk Supervisor?

To improve your chances of getting hired for Front Desk Supervisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Front Desk Supervisor Job Success

Craig Road Property Holdings Pte. Ltd. interview tips for Front Desk Supervisor

Here are some tips to help you prepare for and ace your Front Desk Supervisor job interview:

Before the Interview:

Research: Learn about the Craig Road Property Holdings Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Front Desk Supervisor interview at Craig Road Property Holdings Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Craig Road Property Holdings Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Front Desk Supervisor Positions

Setting up job alerts for Front Desk Supervisor is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!