Job Title: Front Desk Support Specialist
Overview: We are seeking a highly skilled and organized Front Desk Support Specialist to join our team.
The ideal candidate will be responsible for welcoming visitors, registering them efficiently, and providing exceptional customer service.
Key Responsibilities:
- Welcome visitors with a polite and cheerful disposition
- Register and enroll visitors using facial recognition technology
- Manage keys, including issuing, returning, and accounting for all keys on a daily basis
- Provide efficient queue management and crowd control where needed
- Maintain accurate and updated visitor records according to data protection regulations
- Respond to public enquiries and requests according to guidelines and policies
- Monitor attendance and prepare reports as needed
- Adhere to standard operating procedures (SOPs), policies, and processes
Required Skills and Qualifications:
- Excellent multitasking skills
- Proficiency in Microsoft Office
- Strong interpersonal and communication skills
- Experience in key management and customer service
- Ability to work well under pressure and manage multiple tasks simultaneously
Benefits of the Role: As a Front Desk Support Specialist, you will have the opportunity to work in a dynamic environment, develop your skills, and make a positive impact on our customers.
If you are a team player with excellent customer service skills, we encourage you to apply for this exciting role.
What We Offer: Our company provides a supportive and inclusive work environment, opportunities for professional growth, and competitive remuneration packages.