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Front of House Manager Job Opening In Outram Park – Now Hiring Sago House Pte Ltd


Job description

Sago House is looking for a Front of House manager

Join Sago House and work with people who are passionate about what they do

Your Role

Role Purpose

The Front of House (FOH) Manager is responsible for leading and managing all guest-facing operations at Sago House.

This role ensures smooth and efficient service, delivers an exceptional guest experience, and upholds the company's service standards.

The FOH Manager oversees staff recruitment and performance, cost controls, financial reporting, stock management, and ensures strong collaboration between front and back of house teams.

Key Responsibilities Operations & Service Management

  • Maintain a safe, clean, and healthy work environment in compliance with company standards and sanitation regulations.

  • Oversee both front-of-house and back-of-house operations to ensure a seamless guest experience.

  • Develop and implement service standards and SOPs to ensure consistent excellence.

  • Monitor food and beverage quality, presentation, and consistency, maintaining high standards of excellence.

  • Enforce food safety and hygiene standards to ensure compliance with health regulations.

  • Identify and resolve operational bottlenecks to improve efficiency and reduce wait times.

Team Leadership & People Management

  • Recruit, train, and manage FOH staff to deliver excellent service in a positive and professional environment.

  • Schedule shifts, oversee attendance, and ensure adequate staffing levels.

  • Monitor and manage staff performance, handling personnel issues with professionalism.

  • Conduct regular briefings, coaching, and training sessions to support staff development.

  • Foster a positive workplace culture and lead by example in professionalism and guest service.

Financial & Cost Control

  • Monitor and control operating costs, including beverage, food, and labor expenses.

  • Develop and implement pricing strategies to maximize profitability.

  • Maintain accurate financial records and prepare regular reports for the Owner/General Manager.

  • Manage bar operations to ensure smooth stock management and cost control.

  • Collaborate with the Head Chef to oversee kitchen stock management and cost efficiency.

  • Build and maintain strong supplier relationships, negotiating favorable terms and sourcing quality ingredients.

Guest Experience & Community Engagement

  • Act as the primary point of contact for guest concerns, resolving issues promptly and professionally.

  • Collect, review, and act on guest feedback to enhance service and overall experience.

  • Build strong relationships with guests, cultivating a loyal following and regular clientele.

  • Work with the marketing team to create and implement promotional campaigns and initiatives.

  • Support creative strategies to attract new guests and engage with the local community.

  • Develop methodologies with the marketing team to enhance guest reach, improve reservations, and strengthen online interactions.

Collaboration & Growth

  • Collaborate with the Head Chef and Bar team to ensure alignment in service flow and guest experience.

  • Partner with the marketing team to execute campaigns, events, and activations.

  • Contribute to streamlining operations, enhancing efficiency, and improving overall profitability.

  • Support the long-term growth and reputation of Sago House through continuous improvement and innovation.

Requirements

  • Tertiary qualification preferred.

  • Food Safety Certification (preferred).

  • Proven experience in managing a bar or restaurant service operation.

  • Complete working knowledge of alcoholic and non-alcoholic beverages.

  • Strong knowledge of cost control procedures and financial reporting.

  • Ability to adapt to flexible hours and operational requirements.

  • Excellent leadership, communication, and interpersonal skills.

  • High personal standards of hygiene, grooming, and professionalism.

  • Highly motivated, proactive, and guest-oriented.

Staff Perks & Benefits

  • 5-day work week.

  • Salary range based on experience.

  • Annual Leave:
  • Year 1: 7 days
  • Year 2: 14 days
  • Year 3 onwards: 21 days
  • Medical benefits (upon confirmation for full-time employees).

  • Late-night transport: operations staff ending work after midnight may claim transport expenses or use cab charge.

Job Types: Full-time, Permanent

Pay: From $3,000.00 per month

Benefits:

  • Employee discount
  • Food provided
  • Health insurance
  • Professional development
  • Promotion to permanent employee

Education:

  • Professional Qualification (Required)

Experience:

  • Restaurant management: 3 years (Required)

License/Certification:

  • WSQ Food Safety Level 1 (Required)

Work Location: In person

Required Skill Profession

Other General


  • Job Details

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Unlock Your Front of Potential: Insight & Career Growth Guide


Real-time Front of Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Front of in Outram Park, Singapore, highlighting market share and opportunities for professionals in Front of roles.

5509 Jobs in Singapore
5509
17 Jobs in Outram Park
17
Download Front Of Jobs Trends in Outram Park and Singapore

Are You Looking for Front of House Manager Job?

Great news! is currently hiring and seeking a Front of House Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sago House Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Front of House Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Outram Park. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Front of House Manager?

Key qualifications for Front of House Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Front of House Manager?

To improve your chances of getting hired for Front of House Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Front of House Manager Job Success

Sago House Pte Ltd interview tips for Front of House Manager

Here are some tips to help you prepare for and ace your Front of House Manager job interview:

Before the Interview:

Research: Learn about the Sago House Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Front of House Manager interview at Sago House Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sago House Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Front of House Manager Positions

Setting up job alerts for Front of House Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!