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Urgent! Front Office Intern Job Opening In Singapore, Singapore – Now Hiring RECRUIT, PLACE & TRAIN PTE. LTD.

Front Office Intern



Job description

About the Role


We are seeking a motivated and service-oriented Front Office Intern to join our team.

This internship offers hands-on experience in guest services and hotel operations, providing valuable exposure to the daily functions of a front office department in a luxury hospitality environment.

Key Responsibilities

  • Assist in welcoming guests and ensuring smooth check-in and check-out procedures.

  • Handle guest inquiries, requests, and complaints in a professional and courteous manner.

  • Support in managing reservations, room assignments, and guest profiles using the hotel's Property Management System (PMS).

  • Coordinate with housekeeping, concierge, and other departments to meet guest needs.

  • Maintain accurate guest records, billing, and payment processing.

  • Assist in lobby management, guest engagement, and promoting hotel services.

  • Uphold the hotel's brand standards in appearance, communication, and service delivery.

Learning Outcomes


By the end of the internship, you will gain practical knowledge and skills in:

  • Guest relations and professional communication.

  • Hotel front office systems and software.

  • Problem-solving in a fast-paced hospitality environment.

  • Coordination between hotel departments to deliver seamless guest experiences.

Requirements

  • Currently pursuing a Diploma or Degree in Hospitality, Tourism, or related field.

  • Strong interpersonal and communication skills.

  • A positive attitude, eagerness to learn, and passion for guest service.

  • Ability to work in a team-oriented environment and handle multiple tasks.


Required Skill Profession

Other General



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    Unlock Your Front Office Potential: Insight & Career Growth Guide


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