Urgent! Front Office Shift Leader Job Opening In – Now Hiring IHG
As Front Office Shift Leader, you are responsible for the operational efficiency of all front office areas during shift and the service delivery of these areas.
You’ll also assist to create a warm atmosphere that makes our guests feel at home in any location and achieve the highest possible guest satisfaction.
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
+ Conducting effective shift briefings to inform team members about daily hotel activities and operational requirements
+ Supervising the use of public address system and group bookings
+ Maintaining guest and local events information
+ Supervising cashiering activities
+ Assisting and handling serious guest complaints
+ Compiling occupancy statistics
+ Assisting superior with team member related matters to ensure high productivity levels
+ Building rapport and strong relations with the Front Office team
+ Ensuring all procedures are conducted safely and according to policies, procedures and guidelines
+ Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
+ Logging security incidents and accidents in accordance with hotel requirements
**What we need from you**
+ Singaporeans and Singapore Permanent residents only
+ A minimum Diploma qualification
+ At least 2 years of relevant work experience
+ Fluency in spoken English language.
Knowledge in an extra language skill would be great, but not essential
+ Strong knowledge in Singapore and places for recommendation to business travellers/ tourists in creating a memorable hotel experience for them
+ Be quick witted and able to adapt in a fast-paced environment
+ Possess a pleasant personality and have strong interpersonal skills
+ Able to commit rotating working shift hours - Morning, Afternoon and Night Shift (5 days work week, 9.5hours per shift including 45 minutes meal break)
**What you can expect from us**
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Unlock Your Front Office Potential: Insight & Career Growth Guide
Real-time Front Office Jobs Trends in , Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Front Office in , Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3772 jobs in Singapore and 0 jobs in . This comprehensive analysis highlights market share and opportunities for professionals in Front Office roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! IHG is currently hiring and seeking a Front Office Shift Leader to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Front Office Shift Leader Jobs .
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IHG adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Front Office Shift Leader Jobs Singapore varies, but the pay scale is rated "Standard" in . Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Front Office Shift Leader typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Front Office Shift Leader interview at IHG, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IHG's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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