Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Front Office Shift Leader.
Singapore Jobs Expertini

Urgent! Front Office Shift Leader Job Opening In Singapore, Singapore – Now Hiring IHG Hotels & Resorts

Front Office Shift Leader



Job description

Join to apply for the
Front Office Shift Leader
role at
IHG Hotels & Resorts .


As Front Office Shift Leader, you are responsible for the operational efficiency of all front office areas during shift and the service delivery of these areas.

You’ll also assist in creating a warm atmosphere that makes our guests feel at home in any location and achieve the highest possible guest satisfaction.


Day-to-day responsibilities include:
Conducting effective shift briefings to inform team members about daily hotel activities and operational requirements
Supervising the use of public address system and group bookings
Maintaining guest and local events information
Supervising cashiering activities
Assisting and handling serious guest complaints
Compiling occupancy statistics
Assisting superiors with team member-related matters to ensure high productivity levels
Building rapport and strong relations with the Front Office team
Ensuring all procedures are conducted safely and according to policies, procedures, and guidelines
Familiarity with property safety, first aid, fire, and emergency procedures; operating equipment safely and sensibly
Logging security incidents and accidents in accordance with hotel requirements
Requirements:
Singaporeans and Singapore Permanent Residents only
A minimum Diploma qualification
At least 2 years of relevant work experience
Fluency in spoken English; knowledge of an additional language is a plus
Strong knowledge of Singapore and recommended places for business travelers/tourists
Quick-witted and adaptable in a fast-paced environment
Pleasant personality with strong interpersonal skills
Ability to work rotating shifts — Morning, Afternoon, and Night (5-day work week, 9.5 hours per shift including 45-minute meal break)
What we offer:
We provide everything needed to succeed, including a competitive salary, full uniform, impressive room discounts, and top-tier training.

We foster an inclusive culture where everyone’s differences are celebrated, and colleagues are encouraged to bring their whole selves to work.

IHG Hotels & Resorts is committed to equal employment opportunities and supporting wellbeing through our myWellbeing framework.

Join us and be part of our global family.


If you believe you're a great fit even if you don't meet every requirement, we encourage you to apply and start your journey with us today.


#J-18808-Ljbffr


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Front Office Potential: Insight & Career Growth Guide


  • Real-time Front Office Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Front Office in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3786 jobs in Singapore and 3269 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Front Office roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Front Office Shift Leader Job?

    Great news! is currently hiring and seeking a Front Office Shift Leader to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IHG Hotels & Resorts adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Front Office Shift Leader Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Front Office Shift Leader?

    Key qualifications for Front Office Shift Leader typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Front Office Shift Leader?

    To improve your chances of getting hired for Front Office Shift Leader, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Front Office Shift Leader Job Success
    IHG Hotels & Resorts interview tips for Front Office Shift Leader

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the IHG Hotels & Resorts's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Front Office Shift Leader interview at IHG Hotels & Resorts, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IHG Hotels & Resorts's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Front Office Shift Leader Positions

    Setting up job alerts for Front Office Shift Leader is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!