Job Responsibilities
- Receive and welcome the visitors with a polite and cheerful disposition
- Register and enroll visitors facial recognition efficiently and accurately
- Provide efficient queue management and crowd control where needed
- Protect and maintain accurate and updated visitor records according to PDPA requirements
- Key management including issue, return and accounting for all keys on a daily basis
- Able to multitask and to work fast
- Respond and explain appropriately to public enquiries and requests according to guidelines and policies
- Monitor attendance and prepare report as needed
- Comply and adhere to SOPs, policies, guidelines and processes
- Flexibility to change roster should there be a need to
- Manage records, documents and files in support of required activities for pre-enlistment, including organising and updating records and files, scanning and uploading of documents to system
- Participate in digitisation exercises, organising files and documents as necessary
Salary
Period
- 2 years contract (renewable)
Working Hours
Location
- Hillview Link (near Cashew MRT)
Job Requirements
- Min GCE O level/ N level with relevant concierge experience
- Min 1 year call centre/ customer service/ front desk experience
- Track record for excellent Customer Service
- Able to learn quickly and adapt to changes
- Good interpersonal and communication skills
- Good command of English (written and spoken) to liaise with native English-speaking customers
- IT savvy and familiar with common software
- WSQ certification in customer service is an advantage
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Reg No: R )
Please ensure that applications sent through email are no bigger than 1Mb .
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832 )
160 Robinson Road, #13-07/08/09 SBF Center, Singapore
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