Job Description
The Crew Member is responsible for taking customers' orders in a restaurant setting, answering questions on meal items, making recommendations on meal bundles, serving food/beverages to customers, and performing cashiering duties.
At times, the service crew may be required to prepare food.
Customer Service
- Undertake day to day restaurant operational tasks which include the taking of food & beverages orders
- Ensure the display of excellent customer service at all times, greet and welcome restaurant diners in a warm and friendly manner
- Create high standards of customer experience, be attentive towards the customers and their queries
- Ensure prompt serving and clearing of plates after guests have finished dining
- Maintain high standards of cleanliness within the restaurant and the brand standards
Duties:
- Assist in daily operations of restaurant
- Handle front-of-house duties such as taking orders, cashiering, serving food & drinks
- Handle back-of-house duties such as food preparation in kitchen, washing mugs & utensils, food waste disposal
- Wash and scrub tools & equipment, cooking stations, food preparation area and dining & kitchen floors
- Daily housekeeping in dining and kitchen areas
Job Requirements
- Good customer service
- Team player
- Excellent communication and interpersonal skills with both internal staff and customers
- Minimum commitment of 3 months
- A genuine and honest, can do attitude :)