Hiring: eShop Sales Support Executive
Location: 1 Serangoon North Ave 5
Industry: E-commerce / Sales Support
About the Role
We are looking for a detail-oriented and customer-focused individual to join our eShop Sales Support team.
In this role, you will provide administrative and operational support to ensure a seamless online sales process.
You will be the key link between customers, sales, and logistics, ensuring smooth order processing and exceptional service delivery.
What You'll Do
- Provide administrative support to the sales team, including order processing and handling customer inquiries.
- Coordinate with warehouse and logistics teams to ensure timely order fulfilment.
- Verify order details, update order status, and proactively communicate any delays or issues.
- Resolve customer complaints effectively and escalate complex matters when necessary.
- Maintain accurate sales transaction records, contracts, and customer interaction logs.
- Organize filing systems for efficient retrieval of documents.
- Assist with ad-hoc administrative tasks and projects as assigned.
What We're Looking For
- Strong computer skills, with proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Strong attention to detail with high accuracy in data entry and order processing.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Customer-first mindset with a dedication to providing excellent service.
- Able to work independently as well as collaboratively within a team.
- Strong multitasking and time management abilities.
- Willingness to work on weekends and public holidays occasionally to support key events.
Why Join Us?
- Be part of a fast-growing e-commerce environment.
- Gain valuable exposure to sales operations and customer service excellence.
- Dynamic and supportive work culture with opportunities to grow.
Employment Type: Full-Time / Contract (depending on business needs)
Working Hours: Regular office hours with occasional weekend/public holiday support required.
Apply now if you are ready to play an important role in ensuring a smooth and positive eShop experience for customers
Please send in your resume to:
Go Ai Wei
EA Registration Number: R
Cornerstone Global Partners
License Number: 19C9859