full time assistant supervisor

Job Type: Full-Time
Reports to: Operation Manager
Department: Customer Service / Operations

Job Overview:
We are looking for an enthusiastic and customer-focused Assistant Supervisor to join our team at our yogurt shop.

As the Assistant Supervisor, you will support the Store Manager in overseeing day-to-day operations, supervising the service crew, and ensuring that customers receive top-notch service.

Your role will include managing staff, maintaining high standards of cleanliness and safety, and helping to create an inviting atmosphere that enhances the customer experience.

Key Responsibilities:

• Customer Service: Lead by example to ensure a positive, friendly experience for all customers.
  
  
• Staff Supervision: Assist in managing and training the service crew, ensuring adherence to company standards.
  
  
• Inventory Management: Monitor stock levels of supplies and perform regular inventory checks.
  
  
• Quality Control: Ensure food safety, cleanliness, and adherence to store recipes and standards
• Operational Tasks: Assist with opening, closing, cash handling, and maintaining store organization.
  
  
• Health & Safety: Enforce compliance with safety regulations to maintain a clean and safe environment.
  
  

Skills:
Strong understanding of food safety standards, quality control, and hygiene practices.
Leadership skills with the ability to motivate and manage a team.
Strong problem-solving and troubleshooting abilities.
Excellent communication and organizational skills.
Basic proficiency in Microsoft Office and production management software.

Physical Requirements:
Ability to work in a fast-paced, customer-oriented environment.

Benefits:
Flexible work schedule
Opportunities for career advancement