5 DAYS WORK WEEK.
BASIC + SALES BONUS + MEAL ALLOWANCE
Job Scope:
- Represent the outlet in all day to day operational needs
- Receiving of all online cake order collection and checking through to make sure everything is provisioned for
- Ensuring the display of cakes is full, neat and well displayed; and continuously topping it up
- Packing of cakes, cashiering, opening and closing duties, providing the best in-store customer experience and customer service
- Assist with administrative handling of general and order-related enquiries via various platforms (including phone calls, online orders, email enquiries and IG DMs), and ensuring smooth and seamless pre and post-sales customer service.
- Manage and resolve all customer service recovery issues
- Managing inventory and doing ordering to ensure stocks are sufficient
- Ensure cleanliness and upkeep of store
- Any other duties when necessary
Working Hours:
- 5 days work week, 44 hours weekly schedule (have to work on weekends and Public Holidays)
Requirements:
● Excellent communication skills, written and spoken
● Passion for excellence and ability to build relationships with clients and understand their needs
● Responsible and results-oriented individual
● Able to start immediately
● Meticulous and able to multitask and manage time effectively
Job Type: Full-time
Pay: $2, $2,200.00 per month
Benefits:
- Additional leave
- Employee discount
- Food allowance
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person