Key Responsibilities
Work as a functional business analyst with the project team for datamart and customer relationship manager systems
Liaise with stakeholders from business, technology, and other departments to clarify, define and document the requirements (functional & non-functional) and streamline the processes;
Define and/or propose sound solution to address business needs;
Review functional specification and ensure alignment with business requirements;
Review UAT test cases and participate in UAT;
Follow the bank’s process and procedure to deliver quality artifacts and meet key milestones within expected project timeline
Key Domain/ Technical Skills
Customer Onboarding and servicing workflow
Datamart project BA experience
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