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Functional Business Analyst Job Opening In singapore singapore – Now Hiring U3


Job description

Job Objectives
  • Design best in class solution in collaboration with Technology Architecture team 
  • Provide domain expertise in defining technology and operations strategies that enables the realization of business strategy and outcomes
  • Support the respective business segments in shaping their thinking towards quality and scalable solution including operating model, end to end process and client experience
  • Support the respective business segments in developing a quality business requirements document (BRD) including articulation of current vs to-be business process, business use case articulation, post implementation business activities (e.g. Regulatory, Compliance, SLA) and commercialization aspects


  • Key Responsibilities
  • Stakeholder Relationship Management
  • Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
  • Supports Biz T&O Head prioritizing business requests provide insights 
  • Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization 
  • Supports effective business change by building relationships with business leaders, technology and operational business partners
  • 2.

    High Level Solutioning
  • Develop high-level solution to illustrate feasibility of achieving target business outcomes
  •  Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams 
  • Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
  • Develop robust solution – holistic taking into account of end to end flow (process / system)
  • Initiate the implementation plan for Group T&O projects.

    This will include all activities that the business needs to do to prepare for new operation process and technical components.


  • 3.

    Change Implementation Planning & Management
  • Undertake scoping and evaluation of new initiatives.

    Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
  • Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
  • Work with business technology services team on the smooth delivery of the solution
  • Review Test Strategy, help plan and support the user acceptance testing and help address any issues.

    Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
  • Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
  • 4.

    Managing RUN 
  • Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
  • Lead the regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
  • Track for continuous improvement.

    Ensure early identification and resolution of challenges impacting BAU systems.
  • Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed
  • 5.

    Sustainable Improvements
  • Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.

  • Improve systems by studying current practices; designing modifications.
  • Qualifications and Skills Required
  • Strong business domain knowledge in Banking Risk Management in either Market Risk or Credit Risk is a must.

    However, Operational Risk, Fraud, Product Control, Balance sheet risk management is an added plus
  • Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
  • Hands-on resourceful team player.

    Must feel comfortable in data analysis, excel macros, and doing quick mock-ups in Excel as a data dashboard
  • Should be able to work under minimal supervision and not lose sight of overall delivery 
  • Understanding of technology and operational processes across functions / departments in the bank/market.
  • Familiar with change management processes and project management fundamentals
  • Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
  • Passionate, diligent and resilient individual with ability to thrive in ambiguity
  • Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

  • Required Skill Profession

    Business Operations Specialists


    • Job Details

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