GENERAL MANAGER (BUSINESS MANAGEMENT)

Responsibilities

• Hiring, training, supervising, and evaluating employees.
  
  
• Preparing employee work schedules.
  
  
• Addressing employee disputes, questions, and concerns.
  
  
• Ensuring all staff adhere to safety standards, company policies, and procedures.
  
  
• Managing and accounting for all money-handling procedures.
  
  
• Ordering, recording, and managing inventory.
  
  
• Ensuring the shop is adequately stocked, clean, and visually appealing.
  
  
• Motivating employees to reach sales goals and provide excellent customer service.
  
  
• Handling customer complaints.
  
  
• Can work on public holidays.
  
  
• Can stand and work for long hours.
  
  
• Can work on shifts/change of shifts.
  
  

Qualifications

• Have relevant degree/diploma
• At least 10 years experiences in SPA/salon business