Company Overview
We are a leading provider of connectivity and dark fiber solutions, enabling businesses to scale and innovate in the digital economy.
Our high-performance and scalable network solutions support clients across industries with low-latency, high-capacity data transfer.
Role Overview
We are seeking a GIS Assistant Manager to join our growing GIS team.
This hands‑on leadership role is responsible for ensuring GIS data accuracy, system integrity, and supporting key business operations across multiple APAC markets.
The role requires strong technical expertise, telecom industry knowledge, and a passion for building efficient, data‑driven processes.
Key Responsibilities
- Define and execute GIS objectives and roadmap aligned with Network Operations goals.
- Deliver on KPIs such as SLA compliance for sales maps, infrastructure requests, and design changes.
- Manage and mentor the GIS team, allocating resources effectively across operations and projects.
- Oversee the maintenance and accuracy of GIS systems (Esri ArcMap, ArcFM).
- Implement data validation and audit processes, especially for as-built documentation.
- Collaborate with Sales, Network Operations, and other teams to meet customer requirements.
- Serve as main contact for vendors and regulators on GIS-related submissions and reporting.
- Evaluate and implement new GIS tools to automate and enhance operations.
- Lead planning and execution of system migration to utility network (ArcPro and ArcFM 11).
Requirements
- Bachelor’s degree in GIS, Engineering, Telecommunications, or related field.
- Minimum 7 years’ GIS experience, including 2 years in a leadership role.
- Experience in telecommunications or fiber networks strongly preferred.
- Strong knowledge of Esri ArcMap and Schneider Electric ArcFM (ArcPro/ArcFM 11 a plus).
- Proven ability to manage GIS data integrity, system migrations, and operational KPIs.
- Strong communication and stakeholder management skills.
- Proactive, solutions-oriented mindset with ability to drive continuous improvement.
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