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Urgent! Global Delivery Manager (DM) / Service Manager (SM) (Japanese Speaking) Job Opening In Singapore, Singapore – Now Hiring Reeracoen Singapore Pte. Ltd.
Job Description
Our client, a leading IT network firm from Japan, is seeking a highly skilled Global Delivery Manager (DM) / Service Manager (SM).
This pivotal role acts as a strategic bridge between our organization and a major Japanese telecommunications services company, managing key stakeholders and ensuring smooth communication and project coordination.
The customers served in this role are accounts managed by our business partner.
【 Responsibilities 】
- Serve as the primary point of contact with local carriers and vendors to gather essential information, fulfil necessary requests, and respond to customer inquiries both in Japan and globally.
- Manage projects that require close, real-time communication in English with the client’s overseas subsidiaries, coordinating with IT staff on IT design, construction, and operations.
- Facilitate agreements between Japanese customers and overseas companies (non-Japanese IT staff), ensuring smooth collaboration as part of global business operations.
- Collect comprehensive information from carriers and vendors, demonstrating a strong understanding of the partner’s service approach:
a) For example, the partner’s top priority is customer satisfaction and successful project completion.
When the partner receives a customer inquiry, they expect a response from overseas carriers/vendors, even if the question seems outside the contract scope or unusual from the vendor’s perspective.
Qualifications
Requirement
【 Requirements & Preferences 】
(Must)
- Bachelor’s Degree or Diploma in any field
- 5–7 years of experience in a Japanese IT telecommunications firm including Project manager, Service Manager.
- Proficiency in Japanese (N1 level) to effectively communicate with Japanese customers and stakeholders
(Advantageous)
- Familiarity with SD-WAN (Software-Defined Wide Area Network) technologies and management
English Level
-
Other Language
-
Additional Information
Benefit
【 What you will receive 】
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 21 days
- Medical Leave
- Medical Benefit
- Travel Allowance
- Flexible Work Arrangement: Work from home up to 2 times per week
- Company Facilities: Enjoy access to a fully stocked office pantry, gym, and shower facilities
Working Hour
9:00 ~ 18:00
Holiday
-
Job Function
✨ Smart • Intelligent • Private • Secure
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Unlock Your Global Delivery Potential: Insight & Career Growth Guide
Real-time Global Delivery Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Global Delivery in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3985 jobs in Singapore and 3562 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Global Delivery roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Reeracoen Singapore Pte. Ltd. is currently hiring and seeking a Global Delivery Manager (DM) / Service Manager (SM) (Japanese Speaking) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Global Delivery Manager (DM) / Service Manager (SM) (Japanese Speaking) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Reeracoen Singapore Pte. Ltd. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Global Delivery Manager (DM) / Service Manager (SM) (Japanese Speaking) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Global Delivery Manager (DM) / Service Manager (SM) (Japanese Speaking) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Global Delivery Manager (DM) / Service Manager (SM) (Japanese Speaking) interview at Reeracoen Singapore Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Reeracoen Singapore Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.
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