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Urgent! Global Head of Membership Job Opening In Singapore, Singapore – Now Hiring 67 PALL MALL SINGAPORE LTD.
Department:
Global Leadership Team
Reporting to:
Global Commercial Director
Responsible for:
Global Membership Strategy and Execution
Global alignment on Membership management and SOPs
Regional and Local Membership Teams
Global Member Journey & Experiences
Global Reporting
Global Team hires
KEY RESPONSIBILITIES
Strategic Leadership & Operations
Design and execute a
global membership roadmap , in line with business objectives.
Lead regional Heads of Membership, ensuring best practices are shared and implemented.
Partner with leadership teams in each club to align local initiatives with global standards.
Act as brand guardian and thought leader for all membership-related initiatives globally.
Develop reporting structures and analytics dashboards to measure success and member engagement.
Acquisition & Engagement
Oversee and drive innovative global acquisition strategies, leveraging digital tools, events, referrals, and partnerships.
Work with the Events, Marketing, and Comms teams to create and curate
globally-aligned events
that resonate with diverse markets.
Lead cross-regional campaigns to encourage club-to-club visits, referrals, and global community building.
Develop member lifecycle journeys tailored to both regional preferences and global brand standards.
Member Experience & Retention
Champion a
member-first culture
across all clubs and teams.
Ensure the delivery of seamless, luxury experiences — from onboarding to everyday interactions.
Create global feedback mechanisms to understand needs and adapt offerings accordingly.
Oversee development of high-end lifestyle experiences, exclusive wine trips, and VIP programming.
Technology & Systems Integration
Spearhead implementation of an
integrated global membership systems , onboarding tools, and data systems.
Partner with IT and Digital Product teams to enhance UX and backend efficiency.
Use insights and analytics to personalise experiences, improve retention, and drive sales.
People Leadership & Development
Build, inspire and develop a high-performing global membership team.
Lead recruitment, training, appraisals, and professional development of team members.
Promote internal collaboration and mobility to foster shared learning and growth.
Brand, Partnerships & Representation
Represent 67 Pall Mall at global events, tastings, launches, and industry functions.
Forge strategic alliances with luxury, travel, hospitality, and wine brands to enhance member value.
Act as ambassador for the 67 Pall Mall culture and ethos in all markets.
KEY SKILLS & QUALITIES
Minimum of 5 years' experience working with an international private members' luxury wine club.
Strategic thinker with deep operational knowledge and commercial acumen
Strong understanding of luxury or private membership models
Excellent interpersonal and communication skills
International leadership experience across cultures and teams
Tech-savvy with experience in CRM, data analytics, and systems implementation
High emotional intelligence and a genuine love of hospitality
Ability to travel frequently and work across time zones
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Unlock Your Global Head Potential: Insight & Career Growth Guide
Real-time Global Head Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Global Head in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6385 jobs in Singapore and 5961 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Global Head roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! 67 PALL MALL SINGAPORE LTD. is currently hiring and seeking a Global Head of Membership to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Global Head of Membership Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at 67 PALL MALL SINGAPORE LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Global Head of Membership Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Global Head of Membership typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Global Head of Membership interview at 67 PALL MALL SINGAPORE LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the 67 PALL MALL SINGAPORE LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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