Urgent! GRIT Trainee, Communications (Grab Commercial and Support, Content, Digitisation and Communications) Job Opening In Singapore, Singapore – Now Hiring GrabTaxi Holdings Pte. Ltd.
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp.
From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything.
In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Get to Know the Role
We are looking for a passionate and detail-oriented Content Writing Trainee to join our Grab Support Helpcentre team.
This traineeship is an exciting opportunity for someone who loves creating impactful content, has a knack for simplifying complex information, and is eager to learn about customer support operations in a fast-paced tech environment.
As a Content Writing Trainee, you will play a key role in enhancing the Helpcentre's resources, ensuring our users can find clear, accurate, and helpful information to resolve their queries independently.
This is a 6 months full-time onsite role based in Singapore as part of the GRIT Programme.
The Critical Tasks You Will Perform
Responsibilities
Content Creation: Write, edit, and optimize long-form articles, FAQs, and guides for the Grab Support Helpcentre.
Research: Collaborate with various teams to gather accurate information about Grab's products, services, and processes.
User-Focused Writing: Ensure all content is written with the customer in mind, using clear, concise, and engaging language.
SEO Optimization: Implement SEO best practices to improve the visibility and accessibility of Helpcentre articles.
Basic HTML Coding: Use basic HTML to format and structure Helpcentre articles, ensuring proper alignment and functionality.
Content Updates: Regularly audit and update existing Helpcentre content to reflect new features, policies, or changes.
Feedback Incorporation: Work with customer support teams to identify common user pain points and address them through content.
Collaboration: Partner with designers, product managers, and support teams to create visually appealing and user-friendly content.
What Essential Skills You Will Need
Technical Skills and Competencies Trainee will learn during the traineeship:
Currently pursuing or recently completed a degree in Communications, Journalism, English, Marketing, or a related field.
Strong command of English with excellent writing and editing skills.
Ability to simplify complex concepts and write user-friendly content.
Basic understanding of HTML coding for formatting and structuring content.
Basic understanding of SEO principles and digital content creation.
Proficient in MS Office, Google Workspace, or other content management tools.
Detail-oriented with strong organizational and time management skills.
Creative mindset with the ability to adapt to Grab's tone and style guidelines.
Preferred Skills
Experience in content writing, blogging, or technical writing.
Familiarity with customer support or helpdesk platforms is a plus.
Knowledge of Southeast Asia's culture and languages is advantageous.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer our Interns:
Comprehensive Medical Insurance: We got you covered with medical insurance plans.
Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best.
As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique
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Unlock Your GRIT Trainee Potential: Insight & Career Growth Guide
Real-time GRIT Trainee Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for GRIT Trainee in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1516 jobs in Singapore and 1309 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in GRIT Trainee roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! GrabTaxi Holdings Pte. Ltd. is currently hiring and seeking a GRIT Trainee, Communications (Grab Commercial and Support, Content, Digitisation and Communications) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: GRIT Trainee, Communications (Grab Commercial and Support, Content, Digitisation and Communications) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GrabTaxi Holdings Pte. Ltd. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a GRIT Trainee, Communications (Grab Commercial and Support, Content, Digitisation and Communications) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for GRIT Trainee, Communications (Grab Commercial and Support, Content, Digitisation and Communications) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your GRIT Trainee, Communications (Grab Commercial and Support, Content, Digitisation and Communications) interview at GrabTaxi Holdings Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GrabTaxi Holdings Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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