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Urgent! GRIT Trainee, Inbound Sales Grab Merchant Centre Job Opening In Singapore, Singapore – Now Hiring Grab
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp.
From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything.
In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
Grab Merchant Centre (GMC) is our one‐stop, in‐person hub that helps merchant‐partners onboard, operate, and grow on Grab.
The team blends frontline service with operations excellence, using data and feedback to improve merchant journeys.
Get to Know the Role
This is a 6 months full-time onsite role based in Singapore as part of the GRIT Programme.
As an Inbound Sales Trainee with the Grab Merchant Centre (GMC), you will be part of a team that establishes business relationships with Merchants on Grab.
Your role as an Inbound Sales Trainee will require you to handle inbound channels' applications and oversee Merchants' entire onboarding process and support their brand activation on Grab's platform.
The Critical Tasks You Will Perform
Your daily activities include:
Follow up on leads to complete Merchants' onboarding application through the physical onboarding counter at GMC, or other inbound channels including email, D365, calls
Ensure assigned onboarding leads are completed and activated within Service level agreement
Handle Merchant queries regarding onboarding process, their applications status and follow ups for successful activation through call and emails
Support the team in other ad-hoc responsibilities as may be assigned from time to time
Qualifications
What Essential Skills You Will Need
Minimum qualification: Diploma from a recognised Polytechnic or an equivalent/higher academic qualification.
Bilingual in English and Mandarin or Bahasa Melayu or Tamil
Strong prioritisation and time-management skills; manages competing priorities across stakeholders while maintaining high accuracy in documentation and execution.
You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.
Technical Skills and Competencies Trainee will learn during the traineeship:
Communication: Develop clear written and verbal communication tailored to business contexts.
Learn to handle merchant queries.
Time Management: Prioritize tasks and manage multiple onboarding cases within set Service Level Agreements.
Problem Solving: Proactively address onboarding issues and support successful merchant activation.
Team Collaboration: Work with internal teams and support general operations at GMC.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer our Trainees:
Comprehensive Medical Insurance: We got you covered with medical insurance plans.
Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best.
As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique
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Unlock Your GRIT Trainee Potential: Insight & Career Growth Guide
Real-time GRIT Trainee Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for GRIT Trainee in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1601 jobs in Singapore and 1403 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in GRIT Trainee roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Grab is currently hiring and seeking a GRIT Trainee, Inbound Sales Grab Merchant Centre to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: GRIT Trainee, Inbound Sales Grab Merchant Centre Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Grab adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a GRIT Trainee, Inbound Sales Grab Merchant Centre Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for GRIT Trainee, Inbound Sales Grab Merchant Centre typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for GRIT Trainee, Inbound Sales Grab Merchant Centre, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your GRIT Trainee, Inbound Sales Grab Merchant Centre interview at Grab, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Grab's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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