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GTM Success Manager Job Opening In Singapore, Singapore – Now Hiring Polyhedra Network


Job description

About Polyhedra Network As a Success Manager within the Go-To-Market (GTM) team at Polyhedra Network, you will drive the success and satisfaction of our partners, customers, and ecosystem participants.

Your role will focus on onboarding, adoption, retention, and expansion, ensuring our blockchain interoperability and zero-knowledge proof (ZKP) solutions deliver maximum value.

You will act as a trusted advisor, working closely with partners to understand their needs, provide strategic guidance, and drive seamless integration with our technology.

About The Role This role is ideal for someone with a customer-centric mindset, strong technical understanding, and a passion for blockchain innovation.

You will collaborate cross-functionally with Product, Engineering, Marketing, and Business Development teams to enhance our offerings and contribute to long-term ecosystem growth.

AI Tool Proficiency Requirements
Experience using AI tools for customer insights and analytics
Proficiency in AI-driven CRM platforms for partner engagement
Ability to leverage AI for personalized customer success strategies
Familiarity with AI-powered tools for technical documentation and training
Experience using AI to optimize onboarding and adoption workflows
What You Will Do
Serve as the primary point of contact for users, partners, and ecosystem participants, ensuring smooth onboarding, integration, and ongoing engagement.


Develop strong relationships with key stakeholders, understanding their goals and aligning our solutions accordingly.


Drive adoption of Polyhedra’s interoperability solutions across projects, developers, and enterprises.


Proactively identify challenges and provide strategic solutions to maximize retention and satisfaction.


Collaborate with Product, Engineering, and Marketing teams to develop educational resources, best practices, and technical documentation.


Empower partners and users by participating in training sessions, webinars, and workshops.


Track and analyze engagement metrics to optimize user experience and drive continuous improvements.


Gather feedback to support the Head of Engagement in influencing product development and refining GTM strategies.


Identify upsell and expansion opportunities by deepening relationships with existing partners.


Work closely with Sales & Business Development to ensure seamless handoffs and cross-functional collaboration.


Required Qualifications
Strong understanding of blockchain technology, including smart contracts, tokenomics, oracles, DeFi, Layer 1 and 2 protocols, and zero-knowledge proofs.


2+ years of experience in Customer Success, Account Management, or Partner Success in a Web3 environment.


Excellent communication skills with the ability to articulate technical concepts for diverse audiences.


Data-driven mindset with experience using CRM tools (e.g., Monday.com, Salesforce) and customer analytics.


Proactive problem solver with a track record of driving adoption, engagement, and loyalty.


Ability to work cross-functionally with technical and non-technical teams in a fast-paced startup environment.


Preferred Qualifications
Experience with AI and machine learning concepts and their applications in blockchain.


Familiarity with zero-knowledge proof (ZKP) technology and its use cases.


Experience in scaling customer success operations for technical products.


Background in blockchain interoperability solutions or related infrastructure.


Strong network within the Web3 ecosystem.


Experience organizing and leading technical workshops or webinars.


Technical Skills
Blockchain technology and protocols
Customer success and account management
Data analysis and CRM tools
Technical documentation and training
Cross-functional collaboration
Strategic problem-solving
Required Tools & Technologies
CRM platforms (e.g., Monday.com, Salesforce)
Customer analytics tools
Collaboration tools (e.g., Slack, Notion)
Web3 development tools and frameworks
AI-powered insights and automation tools
What We Offer
Fully remote work environment
Competitive compensation package
Opportunity to work with cutting-edge blockchain and ZKP technology
Professional development and training opportunities
Collaboration with a world-class team of engineers and researchers
Impact on the future of Web3 infrastructure and interoperability
#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

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Unlock Your GTM Success Potential: Insight & Career Growth Guide


Real-time GTM Success Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for GTM Success in Singapore, Singapore, highlighting market share and opportunities for professionals in GTM Success roles.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Polyhedra Network adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for GTM Success Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for GTM Success Manager?

Key qualifications for GTM Success Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for GTM Success Manager?

To improve your chances of getting hired for GTM Success Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for GTM Success Manager Job Success

Polyhedra Network interview tips for GTM Success Manager

Here are some tips to help you prepare for and ace your GTM Success Manager job interview:

Before the Interview:

Research: Learn about the Polyhedra Network's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your GTM Success Manager interview at Polyhedra Network, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Polyhedra Network's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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