Location: Funan
Working Days: Tues - Sun
Working Hours: 8.30am - 6.30pm
Min.
commitment 3-4 days per week
Job Duties:
- Welcome visitors warmly and provide excellent service according to standard operating procedures
- Manage reception counter such as ticketing services, and enquiries (Walk-ins, calls, emails), attendance taking (based on time-slots)
- Roving duties to support visitor engagement across various exhibition spaces
- Proactively collect feedback from visitors to improve their experience
- Conduct exhibitions sharing, and facilitate interactive sessions or short skits for the children
- Cleanup of public spaces during break intervals
- Report any maintenance or equipment issues to the relevant teams
- Conduct daily checks to ensure orderliness, cleanliness, and functionality of all visitor amenities, AV/IT equipment, and exhibitions
- Set up the Museum for the day, including signage, queue management systems, and operational equipment
- Other ad-hoc duties as assigned
Job Requirements:
- Proactive and willing to work with children
- Excellent communication and interpersonal skills
- Experienced in handling payment transactions
- Comfortable interacting with the public and presenting to groups
- Able to work on weekends, public holidays, and rotational shifts
- Prior experience in museums, attractions, hospitality, or service industries will be an advantage
We are an equal opportunities employer.
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