If you are passionate and have prior working experience in tourism / art institutions / customer service, please reach out to us!
Our client is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art.
JOB DETAIL
Nearest MRT: City Hall5 Days Work Week (inclusive of weekends/PH)9am to 7.30pmGross Up to $40001-Year Contract, subject to renewal
JOB SCOPE
Develop, administer & maintain work rosterMaintain Standard Operation Procedures (SOP) accuracyWorkflow enhancement & improvement plansEnsuring that staff are providing excellent customer serviceManpower deployment forecast & planningSet goals for performance & deadlinesManage a team of Executive, Supervisors & AmbassadorsProvide assistance and information to visitorsPerform sales transactions for gallery admission events & programsPerform daily opening & closing of counter, including generating reconciling daily sales reportsMaintain knowledge of promotions & policies regarding payment, exchanges & security practicesPre-print tickets for group visits & ensure sufficient ticketing management for schoolsManage feedback & perform service recovery in accordance to stipulated guidelines JOB REQUIREMENT
Working experience in tourism / art institutions / customer service is preferredService-oriented and customer centricityGood communication and interpersonal skillsSelf-motivated and good teamwork We regret to inform that only shortlisted candidates will be notified.
Wong Zhi Cheng