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Urgent! Guest Relation Executive Job Opening In Singapore, Singapore – Now Hiring TEMPER PTE. LTD.

Guest Relation Executive



Job description

Roles & Responsibilities

Introduction:

Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence.

If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors

Key Responsibilities:

  • Warmly welcome all incoming guests, confirm their reservations, and escort them to their assigned tables.

  • Manage guest reservations and assist with private events, ensuring all preferences are noted and met.

  • Provide timely, attentive service by delivering food and beverages and maintaining guest satisfaction.

  • Recommend menu items and beverages, using extensive knowledge of the menu to enhance the dining experience.

  • Coordinate with the team to maintain the restaurant's ambiance, cleanliness, and overall guest experience.

  • Provide a daily roll-up of reservations to the team, highlighting special requests, large parties, and VIP guests.

  • Respond promptly to guest inquiries, concerns, or requests, ensuring an excellent experience from arrival to departure.

  • Handle guest feedback with professionalism, ensuring concerns are resolved efficiently.

  • Ensure smooth communication between front-of-house and kitchen teams for efficient service.

  • Assist in managing the guest waiting list and resolve any seating issues as they arise.

  • Stay informed about restaurant promotions, seasonal menus, and events to offer guests an engaging experience.

  • Support the management team in training and mentoring junior front-of-house staff.

Qualifications:

  • Previous experience with 7rooms or other reservation system
  • Experience in pre-opening operations is a bonus
  • Excellent interpersonal and communication skills
  • Consistent track record of employment in hospitality-related role

Perks:

  • Birthday Leave
  • Competitive Staff Discounts across outlets
  • Health and Medical Insurance coverage
Tell employers what skills you have
Front Office
Mentoring
Customer Service Oriented
Restaurants
Housekeeping
Interpersonal Skills
Inventory
VIP
Spa
Attentive
Pressure
Wine
Cashiering
Communication Skills
Booking reservations
Customer Service
Decision Making
Back Office
Turnover
Hospitality


Required Skill Profession

Other General



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    Unlock Your Guest Relation Potential: Insight & Career Growth Guide


  • Real-time Guest Relation Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Relation in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 718 jobs in Singapore and 597 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Guest Relation roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Guest Relation Executive Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TEMPER PTE. LTD. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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  • Interview Tips for Guest Relation Executive Job Success
    TEMPER PTE. LTD. interview tips for Guest Relation Executive

    Here are some tips to help you prepare for and ace your job interview:

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    • Other Openings
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    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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    Final Thought:

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