Job Overview
Company
FOOD CONCEPTS STEAK PTE. LTD.
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Job Description
Key Responsibilities:
- Greet and welcome guests warmly, escorting them to tables according to seating procedures.
- Build rapport with guests and provide professional, attentive service throughout their visit.
- Handle reservations and inquiries via phone or email, ensuring accurate guest records.
- Assist with menu recommendations, upselling, and addressing guest queries.
- Support service operations, including clearing/resetting tables and maintaining front-of-house cleanliness.
- Work closely with the management team and service staff to ensure smooth service flow.
- Assist with supplies inventory and station organization.
- Uphold grooming standards, follow restaurant policies, and participate in training sessions.
Requirements:
- Prior experience in guest relations, hospitality, or front-of-house roles preferred (training will be provided).
- Strong communication and interpersonal skills.
- Professional, well-groomed, and customer-focused.
- Ability to work as part of a team in a fast-paced environment.
- Positive attitude with willingness to support service operations when required.
Why Join Us?
- Be part of a dynamic hospitality team.
- Training and development opportunities.
- Career progression within a growing restaurant group.
About FOOD CONCEPTS STEAK PTE. LTD.
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FOOD CONCEPTS STEAK PTE. LTD. is actively hiring for this Guest Relations Officer position
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