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Urgent! Guest Relations Officer Job Opening In Singapore, Singapore – Now Hiring HOTEL NUVE PTE. LTD.

Guest Relations Officer



Job description

Roles & Responsibilities

1.

JOB DESCRIPTION


Job Title

Guest Relations Officer

Job Description & Requirements


Job Summary

Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

  • Performs check-ins and check-outs.

  • Ensure all reservations are entered in timely and accurate manner.

  • Handles guests enquires and complaints.

  • Attend to customer's need and ensure customer satisfaction.

  • Follow up on email enquiries.

  • To work closely with Housekeeping and Maintenance Department
  • To carry out our duties and responsibilities assigned.

  • This role will report to the Hotel Manager.

Job Requirements :

  • Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.

  • 1 year work experience required.

  • Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

Tell employers what skills you have
Front Office
Restaurants
Housekeeping
Inventory
Spa
Pressure
Cashiering
Customer Satisfaction
Customer Service
Disposition
Decision Making
Back Office
Able To Work Independently
Hospitality
rc


Required Skill Profession

Other General



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    Unlock Your Guest Relations Potential: Insight & Career Growth Guide


  • Real-time Guest Relations Jobs Trends in Singapore, Singapore (Graphical Representation)

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HOTEL NUVE PTE. LTD. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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    HOTEL NUVE PTE. LTD. interview tips for Guest Relations Officer

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    Before the Interview:
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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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    Final Thought:

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