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Urgent! Guest Service Agent - Front Office (Japanese Speaking) Job Opening In singapore sg – Now Hiring Marina Bay Sands
Summary of Job Responsibilities
Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests.
These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.
We strive to meet our guests' room preferences and early check-in requests so as to create an unforgettable arrival experience.
We also ensure that we bid them farewell and welcome them back upon check-out.
Our hotel host numerous leisure and corporate groups.
These delegates’ arrival and departure experiences are handled by our Group Reservations and Front Office Groups TMs. In order to ensure their group arrives and departs smoothly, the team works closely with our Sales and Conference team, event organizers and tour leaders.
Our Groups Billing TMs reviews all contracted agreements, serving as the bridge between both parties, to ensure that all contractual commitment and obligations are met and delivered, ascertaining seamless commencement of account closing process with the issuance of invoices.
Front Office Accounts handles all guests’ billing issues and dispute within the department.
In order to resolve guests’ disputes efficiently, the team works together with Finance to sort out the billing discrepancies.
The team also checks guests’ credit to ensure sufficient amount of deposits is collected.
Guest Relations takes care of our hotel room inventory and the room assignments.
They work closely with Housekeeping and Facilities team to ensure rooms are turnover.
Job Responsibilities
JOB REQUIREMENTS
Education
Required Experience
Required Knowledge
Skills / Abilities / Presence
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Guest Service Potential: Insight & Career Growth Guide
Real-time Guest Service Jobs Trends in singapore, sg, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Service in singapore, sg, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9694 jobs in Singapore and 7911 jobs in singapore, sg. This comprehensive analysis highlights market share and opportunities for professionals in Guest Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Marina Bay Sands is currently hiring and seeking a Guest Service Agent Front Office (Japanese Speaking) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Guest Service Agent Front Office (Japanese Speaking) Jobs singapore sg.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marina Bay Sands adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Guest Service Agent Front Office (Japanese Speaking) Jobs Singapore varies, but the pay scale is rated "Standard" in singapore sg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Guest Service Agent Front Office (Japanese Speaking) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Guest Service Agent Front Office (Japanese Speaking) interview at Marina Bay Sands, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Marina Bay Sands's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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