• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Guest Service Agent - The Singapore EDITION Job Opening In Singapore, Singapore – Now Hiring Marriott


Job description

**Additional Information**
**Job Number** 25150348
**Job Category** Rooms & Guest Services Operations
**Location** The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore, 249731VIEW ON MAP (https://www.google.com/maps?q=The%20Singapore%20EDITION%2C%2038%20Cuscaden%20Road%2C%20Singapore%2C%20Singapore%2C%20Singapore%2C%20249731)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.

Secure payment; verify and adjust billing.

Activate and file room keys.

Process all guest requests and relay messages.

Print contingency lists to have a record of all guests in case of emergency.

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Follow up on any outstanding requests or problems from the previous day and are resolved.

Run and review daily reports/logs.

Complete designated cashier and closing reports in the computer system.

Accept and record wake-up call requests and deliver to appropriate department.

Count bank at beginning and end of shift; secure bank.

Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change.

Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team to reach common goals.

Comply with quality assurance expectations and standards.

Stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

 We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.

EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm.

The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you.

We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work.

A place where service comes from the heart, not from a handbook.

A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

In joining EDITION, you join a portfolio of brands with Marriott International.

**Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.


Required Skill Profession

Other General


  • Job Details

Related Jobs

Marriott International hiring Food & Beverage Agent - The Singapore EDITION Job in Singapore
Marriott International
Singapore
Marriott International hiring Bellman - The Singapore EDITION Job in Singapore
Marriott International
Singapore
Marina Bay Sands Pte Ltd hiring Guest Service Agent Job in Central Singapore Community Development Council, SG.01, Singapore
Marina Bay Sands Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Marina Bay Sands Pte Ltd hiring Guest Service Agent Job in Marina South City Park, Marina South City Park, Singapore
Marina Bay Sands Pte Ltd
Marina South City Park, Marina South City Park, Singapore
Marina Bay Sands Pte Ltd hiring Guest Service Agent Job in Marina South City Park, Marina South City Park, Singapore
Marina Bay Sands Pte Ltd
Marina South City Park, Marina South City Park, Singapore
Marina Bay Sands Pte Ltd hiring Guest Service Agent Job in Marina South City Park, Marina South City Park, Singapore
Marina Bay Sands Pte Ltd
Marina South City Park, Marina South City Park, Singapore
Aqueen Hotels Pte Ltd hiring Guest Service Agent Job in North East Community Development Council, SG.02, Singapore
Aqueen Hotels Pte Ltd
North East Community Development Council, SG.02, Singapore
Coriander Leaf Pte Ltd hiring Guest Service Agent Job in Singapore
Coriander Leaf Pte Ltd
Singapore
Marriott International hiring Guest Service Agent Job in Singapore
Marriott International
Singapore
Marina Bay Sands Pte Ltd hiring Guest Service Agent Job in Central Singapore Community Development Council, SG.01, Singapore
Marina Bay Sands Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Marina Bay Sands Pte Ltd hiring Guest Service Agent Job in Central Singapore Community Development Council, SG.01, Singapore
Marina Bay Sands Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Copthorne King's Hotel Singapore hiring Guest Service Agent Job in Outram Park, Outram Park, Singapore
Copthorne King's Hotel Singapore
Outram Park, Outram Park, Singapore
Marina Bay Sands Pte Ltd hiring Guest Service Agent Job in Marina South City Park, Marina South City Park, Singapore
Marina Bay Sands Pte Ltd
Marina South City Park, Marina South City Park, Singapore
THE SINGAPORE RESORT & SPA hiring Guest Service Agent Job in Singapore
THE SINGAPORE RESORT & SPA
Singapore
Marriott International hiring Events Manager - The Singapore EDITION Job in Singapore
Marriott International
Singapore
Marriott International hiring Demi Chef - The Singapore EDITION Job in Singapore
Marriott International
Singapore

Unlock Your Guest Service Potential: Insight & Career Growth Guide


Real-time Guest Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Guest Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Guest Service roles.

9663 Jobs in Singapore
9663
7878 Jobs in Singapore
7878
Download Guest Service Jobs Trends in Singapore and Singapore

Are You Looking for Guest Service Agent The Singapore EDITION Job?

Great news! is currently hiring and seeking a Guest Service Agent The Singapore EDITION to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marriott adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Guest Service Agent The Singapore EDITION Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Guest Service Agent The Singapore EDITION?

Key qualifications for Guest Service Agent The Singapore EDITION typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Guest Service Agent The Singapore EDITION?

To improve your chances of getting hired for Guest Service Agent The Singapore EDITION, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Guest Service Agent The Singapore EDITION Job Success

Marriott interview tips for Guest Service Agent   The Singapore EDITION

Here are some tips to help you prepare for and ace your Guest Service Agent The Singapore EDITION job interview:

Before the Interview:

Research: Learn about the Marriott's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Guest Service Agent The Singapore EDITION interview at Marriott, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Marriott's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Guest Service Agent The Singapore EDITION Positions

Setting up job alerts for Guest Service Agent The Singapore EDITION is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!