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Urgent! Guest Service Agent - Ticketing, Box Office Job Opening In Singapore, Singapore – Now Hiring Marina Bay Sands
Guest Service Agent - Ticketing, Box Office
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Provide excellent customer service to guests
Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks
Perform ticket sales transactions quickly and accurately using computer-based ticketing system
Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers and other payment modes
Perform daily opening, closing and reconciliation of sales made through the self-service ticketing kiosks
Redeem tickets for Club Members based on their privileges
Provide guidance and training to ticketing casual staff
Attempt to resolve incidents or record and elevate to the Supervisor in-charge where necessary
Any other duties assigned
Job Requirements
Education & Certification
No formal education required
Experience
Preferably with experience in Customer Service/retail/ticketing/events environment
Other Prerequisites
Candidates with customer service experience
Able to work well in a team
Fluent in English; fluency in other languages is a plus
Good written and spoken communication skills
Pleasant attitude and cheerful demeanor
Proficient in Microsoft Office applications
Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations
Able to work on rotating shift, including on weekends and public holiday
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
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Unlock Your Guest Service Potential: Insight & Career Growth Guide
Real-time Guest Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9699 jobs in Singapore and 7895 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Guest Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Marina Bay Sands is currently hiring and seeking a Guest Service Agent Ticketing, Box Office to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Guest Service Agent Ticketing, Box Office Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marina Bay Sands adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Guest Service Agent Ticketing, Box Office Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Guest Service Agent Ticketing, Box Office typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Guest Service Agent Ticketing, Box Office, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Guest Service Agent Ticketing, Box Office interview at Marina Bay Sands, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Marina Bay Sands's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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