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Guest Service Ambassador Job Opening In Central Singapore Community Development Council – Now Hiring UOL Claymore Investment Pte Ltd


Job description

Be part of the amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us

The Guest Service Ambassador (Service One/Telephone Operator) is responsible for ensuring all communications relating to the hotel, both external and internal are action speedily and efficiently in accordance with the specified minimum standards.

Appropriate decisions to be made to ensure the smooth running of Service One operations.

Our Expectations:

  • Maximise room sales and revenue for the hotel, maintaining a sales attitude at all times.

  • Ensure the correct operations of the switchboard to initiate a fast and efficient transferring of internal and external calls.

    Basic knowledge to assist with the programming of the voicemail system.

  • Ensure all customer communications are transferred to the central distribution point for action.

  • Ensure and maintain the security of information relating to guest, customers and associates in the hotel.

  • Ensure all guest requests including wake-up calls, handling of in-coming faxes, follow-ups on task/service request via StayPlease, restaurant reservations and courtesy calls to guest are action speedily and in accordance with hotel procedures.

  • Ensure the Service One Manager is kept fully aware of any relevant feedback from either customers or other departments.

  • Ensure all charges are allocated in accordance with the hotel credit policy.

  • Sound knowledge of room service menu and uses proactive selling techniques.

  • Be familiar with all hotel emergency, fire and security procedures.

  • From time to time, may be required to assist to cover Front Desk operations.

     Where needed, to also assist to take In-Room Dining (IRD) orders for our guests and coordinate the order with the IRD Service and Kitchen team.

     Also assist to take Dining Reservations for our Food & Beverage outlets.

We are looking for a self-motivated individual with excellent interpersonal and communication skills.

If you possess the at least 1 year of relevant experience with knowledge of OPERA Cloud, StayPlease and Telephony System, write in to have a chat with us

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Guest Service Potential: Insight & Career Growth Guide


Real-time Guest Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Guest Service in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in Guest Service roles.

9566 Jobs in Singapore
9566
8583 Jobs in Central Singapore Community Development Council
8583
Download Guest Service Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for Guest Service Ambassador Job?

Great news! is currently hiring and seeking a Guest Service Ambassador to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UOL Claymore Investment Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Guest Service Ambassador Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Guest Service Ambassador?

Key qualifications for Guest Service Ambassador typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Guest Service Ambassador?

To improve your chances of getting hired for Guest Service Ambassador, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Guest Service Ambassador Job Success

UOL Claymore Investment Pte Ltd interview tips for Guest Service Ambassador

Here are some tips to help you prepare for and ace your Guest Service Ambassador job interview:

Before the Interview:

Research: Learn about the UOL Claymore Investment Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Guest Service Ambassador interview at UOL Claymore Investment Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UOL Claymore Investment Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Guest Service Ambassador Positions

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