Guest Services Assistant

• Salary Package: Basic up to $3,500 + Allowances
• Location: Sentosa
• Working hours: Rotating Shift (5 days per week)

Key Responsibilities

• Handle daily membership and guest services operations (enquiries, feedback, transactions)
• Manage shift opening/closing processes and documentation
• Coordinate with front-of-house teams to ensure smooth service delivery
• Support marketing campaigns, promotions, and membership events
• Maintain confidentiality, data accuracy, and compliance with policies & regulations

Requirements

• Minimum 21 years old (as per regulatory requirements)
• Diploma in Business, Marketing, or related field
• Proficient in Microsoft Office applications
• Willing to work rotating shifts (including weekends & public holidays)

Skills

• Strong communication and customer service skills
• Experience in hospitality, service, or membership management is an advantage
• Team player with a positive and self-driven mindset