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Urgent! Guest Services Executive Job Opening In Singapore, Singapore – Now Hiring NEW PARK PROPERTY PTE. LTD.

Guest Services Executive



Job description

The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey.

To ensure that service quality aligned to brand standards and LQA guidelines.

He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.

Primary Responsibilities

  • Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the hotel surrounding areas

  • Assist guests with check-in and check out

  • Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash

payment

  • Manage and assist guests with any enquiry that may arise

  • Process all guests check out by confirming invoice balance, payment mode and feedback on stay

Knowledge and Experience

  • Diploma from preferably hospitality or related field

  • Minimum 1 years' relevant experience or in customer service

  • Excellent written and communication skills in English and ability to communicate in a second language


Required Skill Profession

Other General



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    Unlock Your Guest Services Potential: Insight & Career Growth Guide


  • Real-time Guest Services Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Services in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3694 jobs in Singapore and 3266 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Guest Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Guest Services Executive Job?

    Great news! is currently hiring and seeking a Guest Services Executive to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NEW PARK PROPERTY PTE. LTD. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Guest Services Executive Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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  • Interview Tips for Guest Services Executive Job Success
    NEW PARK PROPERTY PTE. LTD. interview tips for Guest Services Executive

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the NEW PARK PROPERTY PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
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    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
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    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

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