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Urgent! Head of Business Operations Job Opening In Singapore, Singapore – Now Hiring Longbridge Whale

Head of Business Operations



Job description

About the Role


We are seeking an experienced and strategic Head of Business Operations to lead and manage a high-performing team in driving business growth and operational excellence.

Acting as both a strategic advisor and operational leader, you and your team will deliver on the company’s most important business priorities — with a strong focus on sales operations and leading cross-functional strategic initiatives.

This is a pivotal leadership role that connects executive strategy with operational execution, ensuring that the right processes, tools, and insights are in place to scale our business.


Key Responsibilities



  • Strategic Alignment & Execution

    • Lead your team in partnering with the CEO and leadership to define business priorities and track progress against strategic goals.


    • Oversee the planning and execution of annual and quarterly business cycles, ensuring company-wide alignment.


    • Guide the development of business and sales performance metrics, dashboards, and reporting that drive informed decision-making.




  • Operational Excellence (Sales-Focused)

    • Lead the sales operations function, ensuring the sales process — from lead generation to deal closure — is efficient, scalable, and effective.


    • Direct CRM management, ensuring your team maintains data accuracy, reporting consistency, and actionable dashboards for sales and leadership.


    • Oversee the creation of sales forecasting models, pipeline tracking, and performance analytics to enable revenue growth.


    • Guide your team in implementing sales enablement programs, including playbooks, training, and performance tracking.




  • Lead Strategic Initiatives

    • Oversee and drive cross-functional, high-impact projects from concept to delivery — including market expansion, pricing strategy, operational transformation, and go-to-market planning for new products.


    • Lead your team in aligning resources, stakeholders, and timelines to achieve measurable results.


    • Identify and evaluate new growth opportunities, guiding the development of business cases for leadership approval.


    • Act as the executive sponsor and change leader for organisational improvement initiatives.




  • Leadership & Communication

    • Lead, mentor, and develop your team to deliver operational excellence and strategic projects at the highest standard.


    • Serve as a key communication bridge between leadership, the sales team, and other business units.


    • Oversee the preparation of executive-level materials for board meetings, management reporting, sales reviews, and strategic updates.


    • Foster a culture of accountability, collaboration, and data-driven decision-making.





Requirements



  • Bachelor’s degree in Business, Management, or related field;

  • 8+ years of experience in business operations, sales operations, or strategy, including at least 2 years in a people management role.


  • Proven ability to lead teams in optimising sales processes, managing CRM systems, and delivering pipeline forecasting.


  • Demonstrated success in leading strategic, cross-functional initiatives from planning to execution.


  • Strong analytical and problem-solving skills, with experience in sales analytics and business intelligence tools.


  • Ability to inspire, motivate, and develop teams while influencing stakeholders at all levels.



Preferred Qualifications



  • Experience in financial services, fintech, or SaaS industries.


  • Familiarity with tools like Salesforce, or equivalent CRM systems.


  • Track record of building and scaling operational teams in high-growth environments

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Required Skill Profession

Operations & Business Administration



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