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Urgent! Head of Central Operations Job Opening In Singapore, Singapore – Now Hiring BDO UNIBANK, INC. (Singapore Branch)
Job Mandate
The Head of Central Operations Group is responsible for providing strategic leadership and operational oversight across multiple critical functions, ensuring efficiency, compliance, and service excellence.
This role encompasses the management of Operations, Information Technology, and Project Management to support the bank’s business objectives.
This role will report to the Chief Executive of the Singapore Branch.
Duties & Responsibilities
Operational Oversight
Lead and manage the Central Operations Group, comprising of:
Operations: Wealth (Private Banking) Operations, Treasury Operations, Trade Finance Operations, Loan Operations
Project Management
Information Technology
Risk & Compliance
Ensure full compliance with internal policies, regulatory requirements, and industry standards.
Establish, monitor, and maintain operational risk indicators and controls to mitigate fraud and financial or reputational losses.
Oversee business continuity planning (BCP) readiness and facilitate periodic testing and reviews.
Process Improvement
Drive business process re-engineering initiatives to enhance service quality, cost efficiency, and operational control.
Lead change management programs, including system upgrades and automation projects.
Performance & Service Delivery
Monitor and analyze KPIs and SLAs to ensure operational targets are consistently achieved.
Conduct regular service reviews with vendors and banking partners to maintain high service standards.
Project Management
Supervise the delivery of a portfolio of projects focused on process enhancement, product development, and automation.
Provide guidance to the project management team to ensure timely and successful execution.
Information Technology
Oversee IT functions, including: Banking and Wealth Application Support, Application Development, and IT Infrastructure and Operations
Ensure adherence to IT-related audits, control mechanisms, and compliance requirements.
Documentation & Training
Oversee the development and maintenance of operations manuals, user guides, and training materials.
Promote cross-functional training and continuous professional development within the team.
Minimum Qualification Requirements
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Unlock Your Head of Potential: Insight & Career Growth Guide
Real-time Head of Jobs Trends in Singapore, Singapore (Graphical Representation)
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Great news! BDO UNIBANK, INC. (Singapore Branch) is currently hiring and seeking a Head of Central Operations to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Head of Central Operations Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BDO UNIBANK, INC. (Singapore Branch) adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Head of Central Operations Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Head of Central Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Head of Central Operations interview at BDO UNIBANK, INC. (Singapore Branch), research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BDO UNIBANK, INC. (Singapore Branch)'s products or services and be prepared to discuss how you can contribute to their success.
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